[Ivy]

Hi, If your eMember version is not v5.2.6+ then you will need to update your eMember plugin for this shortcode to work. I have emailed you an update. Please let me know if you do not receive this email.

Cheers,

Ivy

[Ivy]

Hi you can make as many membership levels as you would like. You can make a free reader membership and a free client membership level and set the content protection for each differently.

Please let me know if you have anymore questions.

Cheers,

Ivy

[Ivy]

Hi Dave, I sent you an email with new links this should fix the issue you where having. There was a conflict with a new site tuning that we did and it caused a problem with the download links. This issue has been fixed now and the new links should work fine.

Please let me know if you need anything else.

Cheers,

Ivy

[Ivy]

Hi, I will send you an email regarding this issue as we will need to take a look at your system. Please let me know if you do not receive this email.

Cheers,

Ivy

[Ivy]

If you are using PHP5+ then the PHP version is not the issue. I will need to take a look at your system to determine the cause. I have sent you an email.. Please let me know if you do not receive it.

Cheers,

Ivy

[Ivy]

Hi, Please let me know if you need help reading the debug file. If the file is empty after the test transaction please see the following post:

https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty

Let me know how it goes.

Cheers,

Ivy

[Ivy]

Hi, Do they get the email with the links? If they are getting the email with the links, but no download links on the thank you page then you most likely have auto redirect turned on in your PayPal settings.

If they are not getting the email with the links please run a test transaction with the debug turned on. You can read more about this here: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

Please let me know how it goes.

Cheers,

Ivy

[Ivy]

Please see the following post and it should explain why this is happening : http://www.tipsandtricks-hq.com/ecommerce/wordpress-ecommerce-knowledgebase-523#paypal_credit_cart

Cheers,

Ivy

[Ivy]

Hi, I tried to have a look at your site again but it appears to be down right now. Please let me know when you site comes back on line. Can you please make sure the link points to the page where you are having this issue.

Cheers,

Ivy

[Ivy]

Hi, Can you please tell me what plugin you are using for your shopping cart?

Cheers,

Ivy

[Ivy]

Hi, PayPal does not allow a checkout with $0.0 amount.

You can offer free items though a squeeze page or include the product with another product. You can have multiple downloads for one product. To do this you would need to make a product for each download you want to include.

This page will help you more with the squeeze page form option:

http://www.tipsandtricks-hq.com/ecommerce/how-to-make-a-squeeze-page-using-the-wordpress-estore-plugin-126

[Ivy]

Hi GlowGirl, Please see the following post as it lists the reasons from PayPal as to why the funds may not be clearing: https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment

Please let me know how it goes.

Cheers,

Ivy

[Ivy]

Hi, I have sent you an email regarding this issue. Please let me know if you do not receive the email.

Cheers,

Ivy

[Ivy]

I am glad it is working for you. Please let us know if you need anything else.

Cheers,

Ivy

[Ivy]

The affiliate commission is always calculated on the actual product price (it always excludes the tax and shipping cost when calculating commission).

[Author]

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