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Payments won't process correctly through PayPal

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Payments won't process correctly through PayPal

  • This topic has 1 reply, 2 voices, and was last updated 14 years, 12 months ago by Ivy.
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  • May 16, 2010 at 9:11 pm #1210
    glowgirl
    Member

    I’ve got the plugin set up to use PayPal as a gateway, and to enable transaction display result. I’ve made two purchases (using two separate PayPal accounts configured to withdraw immediately from the checking account and to use a credit card as a backup). The transactions show up in the PayPal accounts as an UNCLAIMED purchase in both instances. The transactions do not show up in the Seller PayPal account at all.

    I receive the following email: “Pending Payment Received: Thank You for your purchase. Product(s) will be delivered when the funds have cleared.”

    The debug log shows the following:

    [05/16/2010 9:17 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

    [05/16/2010 9:17 PM] – SUCCESS :IPN successfully verified.

    [05/16/2010 9:17 PM] – SUCCESS :Creating product Information to send.

    [05/16/2010 9:17 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear!

    [05/16/2010 9:17 PM] – FAILURE :IPN product validation failed.

    [05/16/2010 9:17 PM] – SUCCESS :Paypal class finished.

    Help? I know the funds are there in the accounts I tested; in one instance it was even withdrawn from my associated checking account.

    May 16, 2010 at 11:52 pm #20610
    Ivy
    Member

    Hi GlowGirl, Please see the following post as it lists the reasons from PayPal as to why the funds may not be clearing: https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment

    Please let me know how it goes.

    Cheers,

    Ivy

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