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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Payments won't process correctly through PayPal
I’ve got the plugin set up to use PayPal as a gateway, and to enable transaction display result. I’ve made two purchases (using two separate PayPal accounts configured to withdraw immediately from the checking account and to use a credit card as a backup). The transactions show up in the PayPal accounts as an UNCLAIMED purchase in both instances. The transactions do not show up in the Seller PayPal account at all.
I receive the following email: “Pending Payment Received: Thank You for your purchase. Product(s) will be delivered when the funds have cleared.”
The debug log shows the following:
[05/16/2010 9:17 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
[05/16/2010 9:17 PM] – SUCCESS :IPN successfully verified.
[05/16/2010 9:17 PM] – SUCCESS :Creating product Information to send.
[05/16/2010 9:17 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear!
[05/16/2010 9:17 PM] – FAILURE :IPN product validation failed.
[05/16/2010 9:17 PM] – SUCCESS :Paypal class finished.
Help? I know the funds are there in the accounts I tested; in one instance it was even withdrawn from my associated checking account.
Hi GlowGirl, Please see the following post as it lists the reasons from PayPal as to why the funds may not be clearing: https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment
Please let me know how it goes.
Cheers,
Ivy