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Forum Replies Created

Viewing 15 posts - 316 through 330 (of 1,229 total)

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Posts
July 25, 2011 at 2:07 am in reply to: Change the text of the automated email sent from a squeeze page #34683

Ivy
Member

Hi, The following forum post will explain how to customize various text messages in our plugins:

How to customize various text/messages displayed by the plugin

If you do not see the text you are looking for in the language file please let us know.

July 25, 2011 at 1:57 am in reply to: I want free members to listen, paid members to download…on the same page #34636

Ivy
Member

Hi, What version of the eMember and WordPress are you using?

Also did you recently update the plugin and forget to do a deactivate/reactivate?

July 24, 2011 at 2:00 am in reply to: Tracking IPs and Cookies #34623

Ivy
Member

Hi, The Affiliate captures both IP address and cookies but it tracks the final sales based on the cookie (most personal computer users do not have static IP address so it is not viable to track based on IP address only). As long as the cookie is present and active (cookie lifetime) the sale will be tracked. You can configure the lifetime of the cookies in the Affiliate settings.

July 24, 2011 at 1:57 am in reply to: Lightbox Ultimate – Linking Directly to YouTube #31289

Ivy
Member

Hi, We are glad you where able to figure this our and everything is working for you now. Unfortunately, we cannot fix someone else mistake in their plugin who didn’t follow WordPress’s coding guideline (we can only point you to the mistake). The best practice as WordPress site admin is to only install plugins from good developers.

July 24, 2011 at 1:50 am in reply to: WP emember does not accept any member registrations #33865

Ivy
Member

Hi, The Thesis theme wont’ have anything to do with it (all of our plugins have been tested to work with thesis theme). There is an easy way to test if a plugin is causing the issue. The following forum post will explain how to do this:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

July 14, 2011 at 2:18 am in reply to: Variation select box bounces back to home page — can't put product in cart! #34243

Ivy
Member

Hi, I took a look at your site it looks like you had an older version of the WP eMember installed, I updated this for you and everything looks to be working properly now. When WordPress updated to 3.1 they made many changes to their integration API’s, so there was modification needed in the eMember to make it compatible with WordPress 3.1 and above. You can read more about this here: http://www.tipsandtricks-hq.com/wp-emember-and-wordpress-3-1-update-3023

July 13, 2011 at 6:55 am in reply to: multiple notifications of sale #26121

Ivy
Member

Hi, This usually happens for one of 2 reasons.

1. PayPal did not receive a success message from your server saying it got the message correctly, so PayPal keeps sending the information until it gets the thumbs up from the server or times out.

2. Your servers mail is back logged and PayPal is again not getting a delivered ok message from your server.

We have added a conditional check to eStore to prevent this from happening. Please get a fresh build of the plugin here:

https://support.tipsandtricks-hq.com/update-request

July 13, 2011 at 6:46 am in reply to: Variation select box bounces back to home page — can't put product in cart! #34241

Ivy
Member

Hi, Can you please send us a link to where this is happening so we can have a look at the issue? Are you using the shopping cart anchor option in the eStore settings?

July 13, 2011 at 6:44 am in reply to: Thumbs Displaying as thin vertical lines in Internet Exlorer #34238

Ivy
Member

Hi, What version of the eStore are you using? Also can you please send a link to where this is happening so we can take a look at this issue?

June 18, 2011 at 1:47 am in reply to: Custom fields not saving, may not be created in db #33279

Ivy
Member

I had a look at your site I believe an update should fix your issue. I have sent you a fresh copy of the plugin to upload to your site. Let me know how it goes.

June 18, 2011 at 1:38 am in reply to: Plugin Not Showing up in Dashboard Correctly After Install #33419

Ivy
Member

I had a look at your site. I tested the plugins and theme as this is usually the issue. The theme you are using is breaking the WP-Admin menu so after the theme options load nothing else in the side bar menu loads. You can test this by Activating the WordPress Default theme.

May 25, 2011 at 6:31 am in reply to: Can't add membership levels #32762

Ivy
Member

As part of my investigation I loaded a fresh version of the plugin on your site and everything seems to be working fine

May 14, 2011 at 7:30 pm in reply to: Products not being added to the eStore_tbl #32402

Ivy
Member

Hi, You can get an update for our plugins here: https://support.tipsandtricks-hq.com/update-request

Please update the plugins and see if this issue is still happening. Make sure to deactivate and reactivate the plugins after you update them.

Let us know how it goes.

Ivy

Sent from my iPad

May 14, 2011 at 7:27 pm in reply to: Content Protection Pages not Showing up #24156

Ivy
Member

Hi, I sent you a site access request via email, so we can take a closer look at your site to see what is happening.

Ivy

Sent from my iPad

May 14, 2011 at 7:21 pm in reply to: How to delete members/subscribers IN ONE GO? #32399

Ivy
Member

Hi, it looks like you need an update. Please use the following link to get an update and this should have the feature you are looking for.

Request Product Update or Fresh Download Link(s)

Send from my iPad

Ivy
Author

Posts

Viewing 15 posts - 316 through 330 (of 1,229 total)

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