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Products not being added to the eStore_tbl

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Products not being added to the eStore_tbl

Tagged: add, add product, product

  • This topic has 4 replies, 3 voices, and was last updated 14 years, 1 month ago by kbettenc.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 12, 2011 at 7:12 pm #3388
    kbettenc
    Member

    I can fill out the Add New Product form, click Save Product, and nothing happens. No product is added to the database. I can do normal WP processes like Posts, and add eStore Product categories, but no actual Products.

    May 13, 2011 at 12:52 am #32400
    amin007
    Participant

    Did you recently do an upgrade of the eStore plugin and forgot to do the deactivate and reactivate? The upgrade instruction can be found here:

    http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31

    May 14, 2011 at 5:56 pm #32401
    kbettenc
    Member

    No, I’m using Version v3.9.4 which was installed ages ago. My client is finally getting around to using her blog and hasn’t been able to add anything. The plugin says a product has been added, but when you go to Manage Products, it was never added. The MySQL database wasn’t updated. Are there new releases? Or, do I have to buy them?

    May 14, 2011 at 7:30 pm #32402
    Ivy
    Member

    Hi, You can get an update for our plugins here: https://support.tipsandtricks-hq.com/update-request

    Please update the plugins and see if this issue is still happening. Make sure to deactivate and reactivate the plugins after you update them.

    Let us know how it goes.

    Ivy

    Sent from my iPad

    May 15, 2011 at 2:41 pm #32403
    kbettenc
    Member

    Thanks, that worked a treat.

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