Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › member login not possible
- This topic has 15 replies, 3 voices, and was last updated 10 months ago by
admin.
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AuthorPosts
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March 23, 2024 at 11:36 am #85034
marleen
ParticipantAfter a member log in, he is redirect to homepage not to the course he subscripted.
All settings look correct,…don’t now whats going on.Wordpress 6.4.3
https://www.dogpower.be/inlog-perfecte-balans/Thanks
March 23, 2024 at 6:19 pm #85035wzp
ModeratorAfter a member log in, he is redirect to homepage not to the course he subscripted.
Automatically Redirect Your Members to a Page After They Login
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This reply was modified 11 months ago by
wzp.
March 24, 2024 at 12:47 pm #85037marleen
ParticipantAutomatically Redirect Your Members to a Page After They Login
That’s also what I tryed,…it’s not fixing the problem
I don’t now what else to do.Regards
March 25, 2024 at 7:33 pm #85038wzp
ModeratorDid you follow the steps in the video?
April 5, 2024 at 11:22 am #85039marleen
ParticipantYes I follow these steps.
The problem is the same with all are online courses.
Is it posible that I make a login for the support team so they can look in side the website?Regards,
April 5, 2024 at 5:54 pm #85040wzp
ModeratorLet’s backup for a second…
1. Are members able to even log into your site?
2. Does the same behavior happen for ALL members. including yourself?
3. Are you expecting logged in members to be redirected to different pages, based on their membership levels?
4. Are you using a specialized “courseware plugin” that requires some kind of integration; or are your “courses” simply areas of your site, keyed to specific membership levels?
April 7, 2024 at 3:49 am #85043marleen
Participant1. Are members able to even log into your site?
No, they can not login to the online courses2. Does the same behavior happen for ALL members. including yourself?
Yes, no one can login3. Are you expecting logged in members to be redirected to different pages, based on their membership levels?
Yes4. Are you using a specialized “courseware plugin” that requires some kind of integration; or are your “courses” simply areas of your site, keyed to specific membership levels?
No, I use only the wp eMember pluginRegards,
BennyApril 7, 2024 at 6:28 pm #85044wzp
ModeratorLet’s revisit the first question…
1. Are members able to even log into your site?
No, they can not login to the online courses
- You are telling me that absolutely NOBODY, including yourself is able to log into your site? Forget the courses… absolutely NOBODY is even ablt to log into the site???
- Are they trying to log in using the eMember login, or the WordPress login?
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This reply was modified 10 months, 2 weeks ago by
wzp.
April 7, 2024 at 10:32 pm #85046marleen
ParticipantI can log in to the site with the WordPress login.
Student’s can not login emember LoginRegards
April 8, 2024 at 5:07 pm #85047wzp
ModeratorOkay.
- Does everyone, INCLUDING YOU have an eMember “Member” account; not to be confused with a WordPress “User” account?
- Now, can YOU log into the site with an eMember login?
- What type of content protection are you using on the pages, being protected by eMember?
https://www.tipsandtricks-hq.com/wordpress-membership/#:~:text=Edit%20Profile%20Page-,Content%20Protection,-What%20is%20a
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This reply was modified 10 months, 2 weeks ago by
wzp.
April 9, 2024 at 3:09 am #85049marleen
Participant1.Yes all have a emember account
2.I can not login with a emember account
3.pages are protected with emember plugin
Regards
April 9, 2024 at 6:22 pm #85050wzp
ModeratorWHICH of the Content Protection options described in the documentation link, did you implement?
Did you remember to assign a membership level to the protected page(s), and are any of the members in the same membership level?You should create an eMember account for yourself, so that you can log into your system as a member, to test the page protections.
You should also “start simple.” Create a protected test page, and make sure you can log in as a member, and see its contents; and that when you are not logged in, that you cannot.
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This reply was modified 10 months ago by
admin.
April 9, 2024 at 6:22 pm #85051wzp
Moderator- WHICH of the Content Protection options described in the documentation link, did you implement?
- Did you remember to assign a membership level to the protected page(s), and are any of the members in the same membership level?
You should create an eMember account for yourself, so that you can log into your system as a member, to test the page protections.
You should also “start simple.” Create a protected test page, and make sure you can log in as a member, and see its contents; and that when you are not logged in, that you cannot.
April 22, 2024 at 11:06 am #85055marleen
ParticipantSorry for the late reply,…
I did all off that, …no result.
I don’t know if I have said it but I use the Emember plugin for many years, wthout any problem.
Now since 2 month’s I have this problem and I don’t know wy.Regards
April 22, 2024 at 5:39 pm #85056wzp
ModeratorI will refer this to the developer.
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This reply was modified 11 months ago by
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