Forum Replies Created
-
Posts
-
The following site is actually not ours:
[http://www.wordpress-ecommerce.com/]
Out of all the mp3 plugins that I checked this one seemed to have the best functionality and it is easy to use so I recommend my customers to use this one. I do know that this player works in all the major browsers (I tested it myself) but if a bug got introduced recently then the original plugin developer is the best person to contact as he should know about it.
@MM, If you have one copy available then you won’t be able to add more than 1 to your cart. If this is not happening please post a link to the page in question so I can go and check it out. What version of eStore are you using?
You probably have javascript conflict on your site (the username is checked dynamically on the fly). Please post a link to your registration form so I can see if the validation script is working correctly.
The submit button was just used as an example. You don’t have to award the commission when the form is submitted.
An API lets your communicate with a program… when you make the communication is upto you.
In your case you will be using the API to notify the affiliate plugin when a user confirms by clicking a link. When a user confirms the registration by clicking on a link, a script or plugin on your server executes the request. If this is when you want to award the commission then you make the API call at this point from your script.
Does that make sense?
The commission table shares both the normal affiliate commissions and the author’s share. This sale number will never match with eStore sale count… so that part is fine.
The author commission calculation doesn’t work how you think or want it to work. Please refer to the documentation for the details (check the bottom section on that post):
How to Setup a Revenue Sharing Product Selling Site (Split Profit Setup)
Remember, It doesn’t care about dividing between the house and the author equally. It’s main focus is to give the author of the product and the affiliates their cut and then whatever is left stays for the house. I am not a big fan of this method of calculation but this is what the customers wanted when this feature was first requested by the customers.
So to summarize, when 3 parties are involved (affiliate,author,house) it will first give the affiliate his cut, then give the author his cut and the rest will be left for the house. One thing you can do is to adjust your commission levels accordingly.
This feature is not very straightforward when you use it in conjunction with a normal affiliate campaign but I might look into the implementation and see if I can change the current method of sharing.
The mp3 player you are using is an independent WordPress plugin which we did not develop. Please contact the developer of that mp3 player plugin regarding playback issues. I checked your site in IE8 and IE9 and the player worked fine for me though. So it could just be a matter of you updating your adobe player install.
Also, this can happen if your theme is missing a call to the wp_head or wp_footer function like it is suppose to. Please do the theme test mentioned here to see if that is really the cause:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
The latest build of eStore uses a more current version of the “timthumb” library so if you download a build from here you will be good with the timthumb library:
Assurer (one of the moderators here) added a better “Pay Per View” feature option to eStore. This might work better for your situation:
http://www.tipsandtricks-hq.com/ecommerce/using-wordpress-permalinks-as-digital-products-apr-1217
The way eStore works is that it takes the item out from the inventory when you actually make a payment for that item. So as soon as someone hits the “Pay Now” button and the payment is confirmed this will happen.
Just because someone added an item to the cart doesn’t mean he is actually going to purchase it so you don’t want to limit your other real customer from buying the item (remember lot of your customer will add items to the cart and not actually follow through on the payment).
I just checked this page in IE8 and it is displaying fine for me:
http://againstourwill.com/the-music/
What am I missing?
One of the main reasons for sales to be not counted is if the database columns goes out of sync (usually happens when you upgrade the plugins without deactivating and reactivating). When database columns are out of sync it doesn’t honor the request to record the insert statement.
Lets update your plugins with a fresh build so we can take that possibility out of the equation.
1. Deactivate and delete the currently installed version of the affiliate and eStore plugins.
2. Download a fresh build of the plugins from here:
https://support.tipsandtricks-hq.com/update-request
3. Upload and activate this version and then do a test transaction with debug option enabled. This post will explain more on debug:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Let me know if this sale shows up correctly in the stats.
