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Buyer Email and Seller Email Body cannot show Chinese

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Buyer Email and Seller Email Body cannot show Chinese

Tagged: Chinese

  • This topic has 6 replies, 2 voices, and was last updated 13 years, 9 months ago by iamot.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 29, 2011 at 2:09 pm #4179
    iamot
    Member

    I use WP eStore Settings v 5.9.0 and WP eMembers – v6.9.8 and WP Affiliate Platform v 4.8.0

    When I made a live test buy and found two more problems .

    I found Buyer Email Body and Seller Email Body cannot display Chinese properly when I got these two emails in my mail box(Yahoo).

    Can you help me on that?

    Eric

    August 29, 2011 at 11:55 pm #35973
    admin
    Keymaster

    Didn’t I give you a workaround for this? or is this a new issue?

    August 31, 2011 at 5:16 am #35974
    iamot
    Member

    You help me on showing Chinese on thank you page and show product name in Chinese last time. But later, I found we forget to handle the original problems I had, Buyer Email Body and Seller Email Body can’t show Chinese. Or actually, I am not quite sure if this is because I upgrade the plugin, but after I upgrade these plugins, I do config these plugins per your instruction to show Chinese. Then I did final live test and found these two problems,others is OK, it seems to me we didn’t handle these issue last time,because I didn’t config to receive these emails last time.

    I am sorry to not report these issue while you helped me.

    If you want to access my site,the login info remain the same I give you last time.

    Thanks for help.

    September 1, 2011 at 3:57 am #35975
    admin
    Keymaster

    Okay, I sent you an email to get site access so I can checkout the settings again.

    September 1, 2011 at 7:13 am #35976
    iamot
    Member

    I reply it.

    September 2, 2011 at 3:56 am #35977
    admin
    Keymaster

    Looks like PayPal is not sending the payment notification using UTF-8 for your account. so all those data coming from PayPal is loosing the language. Please fix this in your PayPal profile. Do the following:

    – Log into your PayPal account

    – Go to your profile

    – Under the selling preferences column, select Language Encoding

    – Make sure your website language is set to the correct language (Chinese traditional or simplified)

    – Click the more options button

    – Make sure encoding is set to UTF-8.

    – Then save settings

    September 2, 2011 at 4:50 am #35978
    iamot
    Member

    Thanks! By default,paypal use Big-5 to show Chinese, I have changed it to UTF-8, then everything works well.

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