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mp3 audio player not working in IE

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › mp3 audio player not working in IE

  • This topic has 5 replies, 2 voices, and was last updated 13 years, 8 months ago by JeffreyL.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 29, 2011 at 2:07 pm #4173
    JeffreyL
    Member

    Hi,

    Regards playing a sample mp3 file with Audio Player.

    See: [http://subliminalsforthemind.com/test01/]

    It works fine in Chrome and FireFox… But in IE I get the following error message:

    Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

    I have checked (download & re-downloaded latest version) and definitively have latest version of Flash.

    I have also search the internet and many people have same issue… and have tried their suggestions… But I have not found a solution.

    Any ideas?

    Regards

    Jeff

    August 29, 2011 at 11:54 pm #35968
    admin
    Keymaster

    The mp3 player you are using is an independent WordPress plugin which we did not develop. Please contact the developer of that mp3 player plugin regarding playback issues. I checked your site in IE8 and IE9 and the player worked fine for me though. So it could just be a matter of you updating your adobe player install.

    Also, this can happen if your theme is missing a call to the wp_head or wp_footer function like it is suppose to. Please do the theme test mentioned here to see if that is really the cause:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    August 30, 2011 at 12:15 am #35969
    JeffreyL
    Member

    Regards the independent wordpress plugin. Sorry, I thought you had given it the OK as it was a part of your Tutorial at:

    http://www.wordpress-ecommerce.com/how-to-sell-mp3-from-a-wordpress-site-619

    Any chance of you guys writing an audio player plug in? That way we can get support if it is not working.

    Re: the Adobe Player. I have the latest version installed, but encouraging that it worked OK for you :-)

    Thanks

    Jeff

    August 30, 2011 at 12:39 am #35970
    JeffreyL
    Member

    FYI,

    It is happening on YouTube as well… so nothing to do with WordPress or eStore. I have searched the Internet and a lot of people having same issue… so looks like IE of Flash plugin is the issue.

    August 30, 2011 at 12:43 am #35971
    admin
    Keymaster

    The following site is actually not ours:

    [http://www.wordpress-ecommerce.com/]

    Out of all the mp3 plugins that I checked this one seemed to have the best functionality and it is easy to use so I recommend my customers to use this one. I do know that this player works in all the major browsers (I tested it myself) but if a bug got introduced recently then the original plugin developer is the best person to contact as he should know about it.

    August 30, 2011 at 2:32 am #35972
    JeffreyL
    Member

    Hi admin,

    Thanks of update. From checking around I am pretty sure its an IE or Flash issue. No doubt as time goes on they will find a solution and get it fixed. Plus problem not showing for all IE users… so just an issue for some IE users.

    Thanks again for all your help.

    R:

    Jeff

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