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404 Error and get_headers Warning

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › 404 Error and get_headers Warning

  • This topic has 11 replies, 3 voices, and was last updated 13 years, 9 months ago by admin.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 21, 2011 at 11:19 pm #4375
    Pamela
    Member

    Hello,

    Just testing out my new PDF Stamper. It is a really super product!

    I’m getting the below errors when I test with manual stamping although I get a perfectly stamped file. Just thought I should pay attention to it. Is there something I should correct.

    I put x’s in place of some of the real data for security.

    Warning: get_headers() [function.get-headers]: URL file-access is disabled in the server configuration in /home/content/x/x/x/xxxxxxxxxx/html/path-to-the-file-in-question

    [removed by admin as requested by the user]

    September 22, 2011 at 2:59 am #36863
    admin
    Keymaster

    Sent you an email to get site access so I can investigate this further.

    September 23, 2011 at 6:02 am #36864
    admin
    Keymaster

    URL file access was disabled on this server so the plugin couldn’t validate the URL using the standard method. Added a more robust validation method in the plugin to go around this issue. I updated your site and it should be working correctly now.

    September 23, 2011 at 11:46 am #36865
    Pamela
    Member

    The error message is now gone and it works beautifully!

    You are amazing. I’m having so much fun designing my site with your tools. My hair wants cutting and my nails need filing but I spend every moment I can working on my site. I’m going to have to get a video camera just so I have an excuse to buy Lightbox Ultimate. Actually, I’m going to just buy it as a tangible thank you. While I’m at it I’m going to try out your Remix theme.

    There’s no risk in anything as you guys provide great support!

    Very Best Regards, Pam

    P.S. Could you please remove the details on the location of my downloads in the earlier post?

    September 23, 2011 at 7:13 pm #36866
    figgynewwy
    Member

    I am having the same error and trouble with getting mine to stamp> CAN U HELP?

    September 24, 2011 at 2:55 am #36867
    admin
    Keymaster

    Please do the following:

    1. Deactivate and delete the currently installed version of the plugin(s).

    2. Download a fresh build of the plugin(s) from here:

    https://support.tipsandtricks-hq.com/update-request

    3. Upload and activate this version of the plugin(s).

    After that, check this post and make sure you did not make any mistakes mentioned there

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    September 25, 2011 at 4:43 am #36868
    figgynewwy
    Member

    I am Still getting the following error:

    Warning: get_headers(http://www.spiritualmomma.com:80/wp-content/uploads/2011/09/25-Tips-for-Living-Happy-Joyous-FREE.pdf) [function.get-headers]: failed to open stream: Connection timed out in /hermes/bosweb/web283/b2836/ipg.holistichealthhotspo/spiritualmomma/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp_utility_functions.php on line 0

    The URL that you specified in the “URL of the source file” field does not seem to be a valid URL! It seem to be giving a 404 error!

    –I followed your uninstall and re-install instructions. please help

    September 25, 2011 at 6:50 am #36869
    admin
    Keymaster

    Looks like the connection is timing out when it is trying to validate the URL. What kind of hosting package do you have and who is your hosting provider?

    What exact value did you enter in the PDF File URL field?

    September 28, 2011 at 12:39 am #36870
    figgynewwy
    Member

    i use ipage and i am not sure what you mean by hosting package.

    i entered for the pdf file: http://www.spiritualmomma.com/wp-content/uploads/2011/09/25-Tips-for-Living-Happy-Joyous-FREE.pdf

    September 28, 2011 at 12:42 am #36871
    figgynewwy
    Member

    i use the essential package with ipage

    September 28, 2011 at 10:47 pm #36872
    admin
    Keymaster

    Okay… I sent you an email to get site access so I can check it out.

    October 6, 2011 at 7:06 am #36873
    admin
    Keymaster

    Your server has a restriction on the PHP “get_header” function which is making it to where the PDF Stamper can’t successfully validate the File URL. We added an option in the plugin to turn off this File URL validation check (it does not have any bearing on the actual functionality).

    Simply do the following modification in the plugin to turn off the File URL checking:

    1. Open the “wp_pdf_stamp.php” file and look for the following line of code:

    define('WP_PDF_STAMP_CHECK_URL_VALIDITY', "1");

    2. Once you find it replace it with the following:

    define('WP_PDF_STAMP_CHECK_URL_VALIDITY', "0");

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