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February 23, 2019 at 4:14 am in reply to: WP Simple Pay for Stripe and Affiliate Platform Integration #79234
admin
KeymasterYou have the simple pay integration addon active also right?
Can you please enable the debug option in the affiliate plugin then do an affiliate referred test transaction? Share the log file content so I can see if our plugin is receiving the transaction notification afterwards.
admin
KeymasterI will take a look at your setup on the site. I have sent you an email for it.
February 21, 2019 at 6:25 am in reply to: Only send payment link after admin approval of account? #58206admin
KeymasterI think there are a couple of ways you can handle this.
Use the following section protection shortcode to wrap your payment buttons for particular levels. Then you can send the member to that page (after you do your manual approval) to make the payment:
https://www.tipsandtricks-hq.com/wordpress-membership/how-to-protect-a-section-of-a-post-or-page-88
Alternatively, you can create separate pages for the different membership level’s payment button. Protect these pages for the corresponding membership levels. Then after you manually check their profile and set the membership level, you can email them and share the link to the correct payment page that they should go to and pay.
admin
KeymasterNope, there should be no duplicate. There is likely a conflict with a plugin. Please do the following test:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
admin
KeymasterThe issue would be the following error:
FAILURE :MailPoet signup error: Missing value for custom field “Member Type”
Looks like in your MailPoet list you have specified a custom field requirement. You need to remove that requirement so a user can be added to the list just using the name and email address.
admin
KeymasterThe bulk importer only imports the user records. It doesn’t do any auto-responder signup. What happens when you do a user registration normally. Does that user registration work?
admin
KeymasterThe JavaScript syntax error that you are getting will prevent some other JavaScript code from executing on that page. So that would cause this issue. The following post will explain what I am talking about when I say JavaScript errors:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
Our plugin doesn’t have any JavaScript error. So there is likely another source this error is coming from. Please do the following test:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
February 16, 2019 at 12:27 am in reply to: eMember Profile Extended Addon – Fatal Error on 'User Detail' page #58438admin
KeymasterI will log into your site and check this. I have sent you an email for it.
admin
KeymasterThe notification is suppose to go out from [support@tipsandtricks-hq.com] email address.
February 15, 2019 at 5:45 am in reply to: eMember Profile Extended Addon – Fatal Error on 'User Detail' page #58436admin
KeymasterWhat version of emember and form builder addon are you using? So you are saying the details page works fine without the form builder addon?
admin
KeymasterThe same user cannot be creating multiple accounts with the same email. That is not how a membership system works unfortunately (no membership system will do this). Try to create two accounts in WordPress using the same email address (you will see that it can’t be done).
You will need to re-think your process/flow. It is likely that there is another way to handle the needs you have that doesn’t require the same user creating multiple accounts using the same email address. Maybe hire a developer who can look into your business process and advise you on how you should set the flow.
admin
KeymasterThat form needs to have the retype email field. This is to make sure there is no mistake in the email field (otherwise the user won’t get the special link sent to him in the inbox and he can’t proceed).
admin
KeymasterThe first thing to understand is that a user should ONLY have one account (per email address). Think of it this way, can you create multiple account using the same email address on any sites that offer membership type facility? The answer is no.
Once a user has a membership profile on your site, you should ask them to log into the site as a member. Then you can apply different membership levels to their profile. You can have one membership level per user or have multiple membership levels per user. Once the membership level is applied to their existing profile (the members can go to the “Edit Profile” page and update values according to the fields you have for that NEW level).
You can makes it so users have to log into the site before they make any payment. Have a look at the following documentation which should be helpful for you (see the 2nd and the 3rd scenario):
https://www.tipsandtricks-hq.com/wordpress-membership/a-typical-member-registration-flow-96
February 12, 2019 at 4:54 am in reply to: eMember – Broadcast eMail – unable to select members, fails to send #79206admin
KeymasterI will log into your site and take a look. I have sent you an email for it.
February 11, 2019 at 4:01 am in reply to: eMember not directing to PayPal subscription after registration #79183admin
KeymasterThe new issue that you have explained would be related to the download manger side of things. Go through the following checklist (it should help you figure out what could be causing the encrypted download issue on this site):
Downloaded file size is 0 (Zero) byte or 404 error or Other file download error
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