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email login addon and duplicate members

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › email login addon and duplicate members

Tagged: email login

  • This topic has 4 replies, 3 voices, and was last updated 6 years, 3 months ago by mcampagnini.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 20, 2019 at 11:01 pm #15318
    mcampagnini
    Member

    I installed the email login addon and I noticed that new members are being registered twice. Is this intentional? The duplicated member does not have the first name and last name filled out, the ip is not filled out, and it says Never under last login, everything else seems the same.

    February 21, 2019 at 6:21 am #79220
    admin
    Keymaster

    Nope, there should be no duplicate. There is likely a conflict with a plugin. Please do the following test:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    February 21, 2019 at 4:47 pm #79221
    mcampagnini
    Member

    This was interesting. Without disabling my plugins I noticed it was only happening when I had ticked Send Notification to Admin when a user registers. I went into W3 Total Cache (always the first thing to check), under Database cache I added my registration page to the exclude list. Hope this helps someone in the future.

    Thanks!

    February 21, 2019 at 6:57 pm #79222
    wzp
    Moderator

    Please ensure that W3 Total Cache is properly configured, for use with our plugins:

    https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

    February 22, 2019 at 8:51 pm #79223
    mcampagnini
    Member

    Everything was configured correctly before I ran into the issue. Just had to go one step further. It was not an issue with eMember, just configuration oddity.

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