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Viewing 15 posts - 76 through 90 (of 14,824 total)
← 1 2 3 … 5 6 7 … 987 988 989 →
  • Author
    Posts
  • August 13, 2021 at 6:17 pm in reply to: Ö Ä Ü – How to define Special Letters (North Europe) ? #83525
    admin
    Keymaster

    Hi, The plugin is for English characters only. This is mentioned on the plugin’s landing page. I will send you an email.

    August 12, 2021 at 5:40 pm in reply to: Bulk Quantity Shipping AddOn does not work #83515
    admin
    Keymaster

    No, that’s not the one. I have just sent you a new email. Check that inbox and check your spam box.

    August 11, 2021 at 9:55 pm in reply to: Access to details on shipping costs #83508
    admin
    Keymaster

    It is likely that you have a different product where the shipping is configured differently so it behaves differently. Can you give an example of when the shipping is not there so I can see how you have configured that product.

    Which shipping setup you are going for (from the following available options)?

    How the Shipping Cost Calculation Works in WordPress eStore

    Also, are you using ONE payment gateway on your site (or multiple different ones)?

    August 11, 2021 at 1:28 am in reply to: prepopulate a hidden custom field #83502
    admin
    Keymaster

    I can make the default value to show in the text field for the registration form. However, what you are trying to do is not how the read-only field is supposed to be used actually. Every member’s profile will have a value that is specific to that member. So a field’s value needs to be set from the edit profile field. An admin can set a value for a field by editing a membership profile. Then that value is what the member sees without being able to edit.

    You can’t set a static value from the form builder configuration which is going to be in edit profile of the member since the edit profile form reads the value from a different place.

    I will send you an email.

    August 11, 2021 at 12:34 am in reply to: Bulk Quantity Shipping AddOn does not work #83501
    admin
    Keymaster

    It’s sent to the address you are using in your profile here:
    https://support.tipsandtricks-hq.com/forums/users/keleta/edit

    August 8, 2021 at 6:13 pm in reply to: Bulk Quantity Shipping AddOn does not work #83491
    admin
    Keymaster

    In the past I have emailed you regarding the simple shipping option available in our plugin. You never replied to my email. Anyway, I will send you another email now to get more information from you to see if I can find any clues as to what is happening on your site.

    August 6, 2021 at 5:57 pm in reply to: Questionnaire just before paying out #83487
    admin
    Keymaster

    Looks like you are using WP eStore plugin. So maybe you want to ask a couple of questions to collect some information from the customer before they make the payment. The following addon is potential solution:

    WP eStore Addon – Collect Customer Input in the Shopping Cart

    August 6, 2021 at 1:50 am in reply to: Shipping not charged on two seemingly random orders #83479
    admin
    Keymaster

    Do you have any PayPal profile based shipping configured in your paypal account which maybe taking over for some transactions?

    August 6, 2021 at 1:49 am in reply to: Bulk Quantity Shipping AddOn does not work #83478
    admin
    Keymaster

    At the moment, it looks like you are trying to use the individual product specific shipping and bulk quantity shipping at the same time? That won’t work if you are trying to use both. If a product has an individual shipping and you want to use that, then make sure to exclude that product from the bulk quantity shipping addon. That way the addon won’t override the shipping when only that product is in the cart.

    Normally users who use the bulk shipping addon, they don’t specify any other shipping anywhere else. The bulk shipping applies shipping according to the configuration you set in that addon.

    If the setup gets too convoluted, then our plugin won’t be able to handle that since we only do simple shipping rules.

    How the Shipping Cost Calculation Works in WordPress eStore

    August 6, 2021 at 1:17 am in reply to: Two active TIMED memberships — once the shorter expires account looses BOTH! #83476
    admin
    Keymaster

    Go to the settings menu of the plugin and enable the following feature which solves this:

    
    When a member’s primary level expires, automatically set one of the non-expired secondary level as his primary level.
    
    August 5, 2021 at 4:10 pm in reply to: prepopulate a hidden custom field #83472
    admin
    Keymaster

    I think the way to add a hidden field with a pre-set value to the form builder would be to do the following:

    1) Add a normal custom text field
    2) Set the value in the “Default Value” option within that field.
    3) On the front-end, inspect the HTML code of the registration form so you can identify the CSS Class or ID for the field and hide it using a CSS tweak. For example, the following will hide the custom text field on my registration form

    
    #item-vfb-text-18 {
        display: none;
    }
    

    The other alternative would be to do a custom coding job.

    August 3, 2021 at 7:51 pm in reply to: Bulk Quantity Shipping AddOn does not work #83448
    admin
    Keymaster

    I went to that page and added the item with 4 quantity which applied a shipping of $32. It looks to be working fine to me. What is your expected outcome that is not happening (just so I know what to look for)?

    August 3, 2021 at 7:26 pm in reply to: Cart clearing on page refesh #83447
    admin
    Keymaster

    Also check to see if your hosting provider is applying caching to your site. Are you using any page caching plugin?

    July 31, 2021 at 4:22 pm in reply to: How can I receive emails when subsequent payments are done in a subscription? #83433
    admin
    Keymaster

    Yes, you need to wait for new recurring charges to come in after you activate the feature. Also, the first payment of the subscription is the normal charge. That first payment will have the normal payment status. The subsequent charges will have that other status.

    July 28, 2021 at 5:46 pm in reply to: Shipping not charged on two seemingly random orders #83418
    admin
    Keymaster

    This issue is external to our plugin. It won’t go away until the caching issue is fully resolved. So did you move the cart to a specific page and then exclude that page from caching before this happened?

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Viewing 15 posts - 76 through 90 (of 14,824 total)
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