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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Bulk Quantity Shipping AddOn does not work
Sorry I did not realize you sent me an email. I have just seen this message. What email address did you send your email to?
It’s sent to the address you are using in your profile here:
https://support.tipsandtricks-hq.com/forums/users/keleta/edit
Hi I found an email from wordpress that says this: “Someone has requested a password reset for the following account:”. Is this the email you referred to?
I have followed the isntructions and now have reset my password. Please let me know what to do now
No, that’s not the one. I have just sent you a new email. Check that inbox and check your spam box.
Updating the thread with additional info:
The bulk quantity shipping can override and apply the bulk shipping to the cart if the product is a physical item. The way to trigger a product to be a physical item is to add a shipping amount of 0.01 to the shipping cost of the item. The bulk shipping addon can then properly detect the item to be a physical item and override the shipping to whatever is configured in the addon.