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Viewing 15 posts - 646 through 660 (of 14,824 total)
← 1 2 3 … 43 44 45 … 987 988 989 →
  • Author
    Posts
  • December 19, 2019 at 7:04 am in reply to: Watermarked Max Preview Dimension only scales horizontally #80196
    admin
    Keymaster

    What is the original dimension of this image in question?

    December 19, 2019 at 7:03 am in reply to: Weight Based Shipping Does Not Calculate #69523
    admin
    Keymaster

    Unfortunately no.

    December 17, 2019 at 3:02 am in reply to: eStore – cannot connect to Paypal to finalize payment. Receiving error message #80194
    admin
    Keymaster

    This usually happens when some areas of your PayPal account is not fully setup. We will help you with this.

    It is a good idea to use a PayPal business or premier account when are going to be selling products or services from your website. So my recommendation would be to upgrade your account to a business or premier (which is free) then complete the setup of the account.

    The following video can be very helpful for this type of issue. So please watch it and see if there is any steps you can correct:

    https://www.youtube.com/watch?v=xl7HMsqCNPQ

    Then post the URL of the page where I can go and see the buy button on your site so I can inspect it.

    December 17, 2019 at 2:59 am in reply to: eStore – Wrong Product Price Detected causing IPN product validation failed #80190
    admin
    Keymaster

    The old price field option has no impact on this post payment verification process. This would be a case of someone paying $10.70 when in estore’s product database it shows the actual price to be $13.4.

    Is this for a subscription product by any chance?

    Do you have any caching which maybe showing a different price than what is configured in the database.

    If you edit the product ID 14, what is the price that you have set for it? If it is $13.4 then do you know why someone paid $10.70 for it?

    December 14, 2019 at 11:11 pm in reply to: eStore – Adding extra notification to publisher for only one product #80189
    admin
    Keymaster

    Please submit the following form with all the details of your requirement so we can assess the work required for it:

    https://support.tipsandtricks-hq.com/need-custom-work-done

    December 14, 2019 at 11:09 pm in reply to: How to: Taxcloud and International Sales? #79967
    admin
    Keymaster

    We have added an option in the taxcloud addon that will show an “Outside US” Option in the dropdown. So international users can use it to bypass it.

    I have sent you an update via email.

    December 14, 2019 at 1:43 am in reply to: eStore – Adding extra notification to publisher for only one product #80187
    admin
    Keymaster

    The following addon can be used to create product specific notification (for after a sale):

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-post-payment-actions-addon-1691

    For refund situation, some kind of a custom job will be required for what you are asking.

    December 12, 2019 at 4:28 am in reply to: How to Deal With Membership Renewal, Upgrade and Expiration #56141
    admin
    Keymaster

    Best if I can take a look inside the site. I will send you an email for it.

    December 12, 2019 at 1:12 am in reply to: Photos are rotated incorrectly (they don't match the thumbnails) #80186
    admin
    Keymaster

    When you edit the photo in WordPress, it is using wordpress’s functionality to do the rotating but if the photo is missing certain meta information, it may fail to do it correctly. That operation is very dependant on the particular photo files you have. So this rotating is something better done in your computer in my opinion (before uploading the photos). In your computer you can easily rotate the photos and save the way you want then upload it.

    December 11, 2019 at 12:11 am in reply to: Kudos: Trouble-shooting cron jobs help page #80184
    admin
    Keymaster

    our plugins will have the name in the cronjob. For example: the cronjobs created by emember plugin will have the “emember” keyword in there. So you will be able to easily identify any cronjob create by our plugin.

    December 11, 2019 at 12:09 am in reply to: EMember user and WordPress user confusion #80182
    admin
    Keymaster

    You should be importing that existing WP admin user into emember. You can create a separate membership level with higher permission for this admin user. Then import the user into that level.

    https://www.tipsandtricks-hq.com/wordpress-membership/import-wordpress-users-members-1028

    December 10, 2019 at 11:02 pm in reply to: How to Deal With Membership Renewal, Upgrade and Expiration #56139
    admin
    Keymaster

    Time of day is ignored in this calculation.

    December 10, 2019 at 12:03 am in reply to: How to Deal With Membership Renewal, Upgrade and Expiration #56136
    admin
    Keymaster

    The cronjob is running so that is good. Given the condition you have set, I would say the expiry notification should trigger on the 10th or 11th (21 days to end of 31st December).

    Here is a little technique that you can use to create a test member profile that will expire sooner than 21 days then manually trigger the cronjob to run. The following tutorial will show you how you can view the existing conjobs of your site and manually run it whenever you want to:

    https://www.tipsandtricks-hq.com/view-and-control-wordpress-cron-jobs-11370

    You can run the following eMember’s cronjob which does the expiry email notification check:

    wp_eMember_email_notifier_event

    December 9, 2019 at 11:55 pm in reply to: Stripe subscriptions payment not processing in Stripe but showing in eStore #80166
    admin
    Keymaster

    Stripe doesn’t allow the editing of an existing plan. I will update the following documentation and add the info there:

    https://www.tipsandtricks-hq.com/ecommerce/wp-payment-gateway-bundle-stripe-subscription-setup-2764

    December 9, 2019 at 11:06 pm in reply to: License key is invalid! Reached Maximum Allowable Domains! #37044
    admin
    Keymaster

    I have manually reset your key. So you should be able to use it now.

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Viewing 15 posts - 646 through 660 (of 14,824 total)
← 1 2 3 … 43 44 45 … 987 988 989 →

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