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eStore – Adding extra notification to publisher for only one product

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – Adding extra notification to publisher for only one product

Tagged: Custom Work, WP eStore

  • This topic has 3 replies, 2 voices, and was last updated 3 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 13, 2019 at 3:30 am #15283
    Shobha_Ponnappa
    Participant

    Hi:

    For one of my products in eStore I need to notify the publisher of the book in addition to myself as admin when a sale of that one book takes place. This does not apply to my other products.

    Is there a way to add “admin notification of sale” to an extra person when adding that product to my eStore? I also need that extra person to know if there is a return or refund.

    Thanks and regards,

    Shobha Ponnappa

    December 14, 2019 at 1:43 am #80187
    admin
    Keymaster

    The following addon can be used to create product specific notification (for after a sale):

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-post-payment-actions-addon-1691

    For refund situation, some kind of a custom job will be required for what you are asking.

    December 14, 2019 at 2:03 am #80188
    Shobha_Ponnappa
    Participant

    Hi,

    I have installed the Post Payment Options add-on. It does help offer exactly what I needed.

    But I still do need the publisher of my book to be notified even when there is a refund. I normally am offering a 7-day money back guarantee.

    Could you please let me know if this customization can be done for the refund notification email – and if so what it may cost in time and money? I hope it will be an affordable tweak for me.

    Thanks and regards,

    Shobha Ponnappa

    December 14, 2019 at 11:11 pm #80189
    admin
    Keymaster

    Please submit the following form with all the details of your requirement so we can assess the work required for it:

    https://support.tipsandtricks-hq.com/need-custom-work-done

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