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How to: Taxcloud and International Sales?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › How to: Taxcloud and International Sales?

  • This topic has 7 replies, 2 voices, and was last updated 3 years, 3 months ago by Alia.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 23, 2019 at 4:10 am #15568
    Alia
    Spectator

    Greetings!

    I have international clients but the Taxcloud info screen only has United States, no options for other countries. How do I take international payments?

    Thank you!

    Alia

    September 25, 2019 at 1:41 am #79962
    admin
    Keymaster

    At the moment the taxcloud option is for US only

    September 26, 2019 at 2:22 am #79963
    Alia
    Spectator

    Huh.

    Okay, thank you.

    So much for using taxcloud ;(

    December 3, 2019 at 3:03 pm #79964
    Alia
    Spectator

    Is there any way to bypass the taxcloud screen for international buyers? Like, even adding a note that asks intl buyers to request an invoice?

    December 4, 2019 at 3:49 am #79965
    admin
    Keymaster

    When the user goes to the Taxcloud interface, isn’t there an option where the customer can select, Non-US and then they don’t get charged anything?

    December 12, 2019 at 4:15 pm #79966
    Alia
    Spectator

    Where would I find that? The only thing I’ve seen that might qualify as a taxcloud interface is the “for tax purpose” screen, and I don’t see anything like that on it.

    December 14, 2019 at 11:09 pm #79967
    admin
    Keymaster

    We have added an option in the taxcloud addon that will show an “Outside US” Option in the dropdown. So international users can use it to bypass it.

    I have sent you an update via email.

    December 14, 2019 at 11:38 pm #79968
    Alia
    Spectator

    Received!

    Thank you very, very, much!

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