Forum Replies Created
-
Posts
-
There are various different reasons for the different messages output in the plugin. Some sites will need to customize the messages based on the particular project you are doing.
Edit the language file and then you can edit the following line:
define("EMEMBER_CONTENT_RESTRICTED","You do not have permission to view this content.");To something like the following to use a message with link to a page that you feel is appropriate for your project.
define("EMEMBER_CONTENT_RESTRICTED","Your custom message goes here with a <a href='domain.com/my-test-page'>test example link here</a>");The plugin is definitely not receiving any IPN data from PayPal. Something on this site is blocking the IPN notification from PayPal. Some security and firewall plugins or server configuration can do this.
This is an issue external to the plugin. So I can only give pointers to check things one by one on your site’s setup to address the issue. The following checklist should be helpful:
https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty
It is likely the PayPal IPN is not enabled or not being received by our plugin. Please make sure to check the following IPN settings in your PayPal account:
https://www.tipsandtricks-hq.com/ecommerce/how-to-setup-paypal-ipn-notification-2796
Something would have to be messed up or wrong for a transaction to not be processed by the plugin. The debug log will show what that particular issue is. So don’t turn off debug logging until you have hit a transaction with this issue. Keep the log enabled (there is no harm in keeping it enabled for months if you need to). You can reset the log data every week or so (if you want to).
The customer input is for the whole checkout. You can add extra fields there to ask customers additional data if they have additional items in the cart.
Do you get many customers doing multiple items checkout in one go? I feel like the greeting is something that someone will buy for one user at a time so you maybe able to get away with just having your current setup the way you have it. Check your orders data to see if you actually get a lot of users doing it. Then you can make a decision based on real data.
It’s possible that your font-color and the page color is same somehow with your tweaks/customization.
The best is to do the following test which will help you isolate the source and then you can look into it more:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
The shortcode output from our plugin doesn’t output any font-color for it. So it has to be coming from a CSS tweak you have done or a plugin or theme on this site.
The customer to affiliate relationship is established at the start of the transaction (the first transaction). So it doesn’t apply for existing transactions where it wasn’t present.
Sometimes that page goes outdated since it needs a manual edit. You can get the latest from here:
When the main form is submitted, the tracking data is saved with the form entry. Are you seeing the following line in the log file (after the form is submitted)?
GF integration... adding ap_id meta data to entry .....That one uses the following action hook:
gform_after_submissionIt looks like they have made changes to that action hook so let me make a change in the plugin and give you an update. I will send you an email for it.
Hi, If it is not going to the “Manager Customers” menu then that means our plugin didn’t receive the payment notification from PayPal or something has gone wrong when it tried to process the notification. That needs to be solved. Then the aweber issue will get solved automatically.
Using the debug log option is the best way to try to pinpoint what is going wrong with this. Do you see debug log data for the transaction that didn’t make it to the “Manage Customers” menu? Or there is just no data in the log for the transaction that didn’t show up in the eStore’s database?
The woocommerce subscription commission tracking will be automatic. You don’t have to do anything (it will work automatically).
For our plugin to handle the recurring commissions, our plugin needs to the track the first checkout of that subscription. You can manually enter a commission to make adjustments but it won’t be automatic going forward for that already purchased subscription.
