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Hi Jim,
If you want to “make a product free” then you would use one of the Free Download buttons. What happens is that instead of routing to PayPal, it immediately generates a download link.
Have you enabled the debugging and looked in the download_manager_debug.log file yet? Also, which version of eStore are you using? If your version is less than 4.6.x you may want to download the latest version.
https://support.tipsandtricks-hq.com/automatic-update-request
Okay, so from what you’ve said so far; this is the ***only*** file out of all the others that does not work. Is that correct?
Are you using PDF stamper with ***this*** file? If so, does it work without the PDF Stamper?
John, did you try this already?
https://support.tipsandtricks-hq.com/forums/topic/cant-download-file
Does this only happen with people logged in as admin, or does it happen with regular users (both WP users and visitors) as well?
Is the problem only related to a certain file?
Are you using the PDF Stamper with the file in question?
Please create a test page, and place a free download button on it, that points to the product in question. That way, we can isolate problems related to the download from the cart.
Next, enable the debugging logs. After the failure, look in the download_manager_debug.log file for clues.
MP3 files are already compressed. Trying to zip them does not shrink their size significantly. WP eStore will take care of the link security.
There is a file uploader in WP eStore plugin. Use the “Upload File” button next to the “Digital File URL” field when creating a product.
or Use something like FireFTP (a Firefox addon) or Filezilla.
Tutorial on how to use FileZilla:
http://www.tipsandtricks-hq.com/using-filezilla-ftp-client-for-your-wordpress-site-6566
I am going to make the assumption that your files are in the plugin’s download directory.
If they are, just delete the renamed “.htaccess” file. You may also want to try setting the Automatic URL Conversion Preference back to “(Default) Absolute” just to keep things Kosher, and see if it still works.
Hint: Beware of the following plugins and widgets…
* Google Voice
* Twitter
* facebook-like-button-plugin
* recommended-reading-google-reader-shared
Everytime they change their code, I have to pre-qualify the changes before I install them.
You have a header at the top of your page that contains flash code. It has some kind of logic, so that if a browser without flash is detected; it displays the download Adobe flash button. Try looking in your theme files.
As stated above, this is going to be an ongoing battle. Every time a plugin or theme update becomes available, you will have to go through the exercise of editing out non https references.
Your site has one unsecured image:
http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif
Change it to an https reference.
I also run my site in full time SSL mode. I am always fighting plugins that contain non-secured external image references.
