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wzp
ModeratorDid you also check the “Use Manual Payment Option” box?
December 22, 2010 at 1:50 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19646wzp
ModeratorcURL options could not be set… means that the cURL library is installed, but for some reason trying to send it commands would not work.
Download file could not be opened, means that the file was found, but that it could not be opened.
Please enable the dubug log files and then report back the contents of the download_manager_debug.log file.
Are you self hosting or using a hosting provider?
wzp
ModeratorCan I contact you at the phone number shown in your Whois record?
wzp
ModeratorHave you correctly setup and entered the Access Key ID and Secret Access Key information?
wzp
ModeratorYou must manually copy and paste the text in the “Download Link” box into the “Email Body” box.
Also be aware that, whatever you paste into the Email Body box will be persistent. If you generate a new link, you must remember to copy/paste it over the old link in the Email Body box.
wzp
ModeratorWhat happened is that the server, for whatever reason, terminated the download script; after a few MB were transferred. Adjustment of PHP.ini settings doesn’t seem to work. The last time I investigated this, I was led to conclude that it may be caused by the HTTP send/receive timeout value in the Apache httpd.conf file; which GoDaddy will not allow you to change.
If the file were broken into smaller parts, the problem will most likely go away.
As an alternative, you can try using the new Amazon S3 integration feature. Your file would be hosted on Amazon S3. After eStore receives the encrypted link, the buyer’s browser is redirected to the S3 server.
Amazon has a trial offer, in which the first 5 GB is free for one year…
wzp
Moderatorwhat version of eStore are you using? If it is less than 4.8.x, please upgrade.
Could you also provide more information about the file you are testing with?
wzp
ModeratorAfter following the link, how do we see the error?
wzp
ModeratorPlease
wzp
ModeratorHey, thanks for your inputs

Please remember to add also your suggestions to the official eSote Wish-List…
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-wishlist-feature-suggestions-148
With version 4.8.0 of eStore, native Amazon S3 integration has been added…
Please try it out!
Automated updates can be requested here…
https://support.tipsandtricks-hq.com/automatic-update-request
wzp
ModeratorWell, according to RFC 5322, the apostrophe is allowed in e-mail addressee:
http://en.wikipedia.org/wiki/Email_address
Amin would have to let you know whether or not eMember is handling them correctly.
December 18, 2010 at 2:31 pm in reply to: fatal error when clicking on cart icon in editor for short code #27487wzp
ModeratorHas he actually done anything to verify that you are indeed running PHP 5? Please ask him to perform this simple test…
Create a “test.php” file on the server, that contains the following line of code…
<?php phpinfo(); ?>
Next, execute the “test.php” file from a browser window. This will not only tell you what version (for sure) of PHP you are running, but also other information that will come in handy later.
Make a printout of the results, and then delete the file.
wzp
ModeratorThe easiest solution is to ask customers to alias/link their “other” e-mail addresses to their primary PayPal address. This is simply a good business practice, because it ensures the primary address is not being used fraudulently. Once the linkage has been made, they can use the aliased e-mail address to make their payment.
December 17, 2010 at 1:43 pm in reply to: fatal error when clicking on cart icon in editor for short code #27484wzp
ModeratorOkay, here is what you should tell your “go to” guy…
“The majority of the problems will likely be cleared up if the server is running under PHP 5, instead of PHP 4. That, and in a few months time, WordPress will no longer support PHP 4 systems…
http://wordpress.org/news/2010/07/eol-for-php4-and-mysql4
Because the site is being hosted on Go Daddy, they should be helpful in assisting you with a proper migration to PHP 5.
After the site has been migrated to PHP 5, it will be much easier to troubleshoot any remaining problems.”
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