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wpCommerce
ModeratorHi, please use the gateway specific subscription button shortcode and see how it goes:
wpCommerce
ModeratorHi, we have already replied you via email.
March 13, 2014 at 5:22 am in reply to: lightbox video restarts video when switched to fullscreen #61492wpCommerce
ModeratorHi, this is a known bug in flowplayer. We will give you an update once they fix it.
[https://github.com/flowplayer/flowplayer/issues/389]
March 13, 2014 at 2:49 am in reply to: Lightbox Ultimate – Theme issue? Videos will not lightbox. #61555wpCommerce
Moderator@HLmarketing, please do the following test to see if it’s caused by the theme or any plugin:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
wpCommerce
Moderatoryour site is not loading. So we will need to check it later. I have also sent an email to your registered email address for site access. Let me know if you don’t receive it.
March 12, 2014 at 4:37 am in reply to: lightbox video restarts video when switched to fullscreen #61490wpCommerce
Moderator@sophie1, which shortcode are you using?
wpCommerce
Moderatorhave you encoded the video properly?
Cloudfront is good for streaming video. It provides “seek functionality” in the player. So you can skip to a particular time even though the video has not been fully buffered. Also it saves bandwidth. But if are not looking for those features you can just use Amazon S3.
wpCommerce
ModeratorHi, you don’t need to specify the full URL to the video. Please enter the shortcode like the following:
[wp_lightbox_ultimate_amazon_s3_cloudfront video="othersvideos/bad-advisors.mp4" domain="s135tlfi8x4bga.cloudfront.net" width="640" height="480" title="title goes here" anchor_type="text" text="click here to open the video"]You also need to make sure that name of your video is web friendly. So probably change the name to something like the following:
bad-advisors.mp4orbadadvisors.mp4March 9, 2014 at 8:44 pm in reply to: Lightbox Ultimate with PDF on Amazon S3 not working with SSL #61430wpCommerce
ModeratorHi, currently you need to fix the following errors:
1) The page at 'https://members.readingcomprehensionlessons.com/test/' was loaded over HTTPS, but displayed insecure content from 'http://readingcomprehensionlessons.com/wp-content/uploads/2013/10/Reading-Comprehension-Lessons-with-Bookworm.png': this content should also be loaded over HTTPS.2) The page at 'https://members.readingcomprehensionlessons.com/test/' was loaded over HTTPS, but displayed insecure content from 'http://readingcomprehensionlessons.com/wp-content/uploads/2011/07/a-chair-for-my-mother.jpg': this content should also be loaded over HTTPS.We will try to make the changes so it works with https. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
Moderator@Louisa, is it a private video?
wpCommerce
ModeratorHi, we will need to take a closer look at your site to see where the errors are coming from. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
ModeratorIf you want to pop up custom content you will need to use our inline HTML shortcode:
wpCommerce
ModeratorHi, many renowned sites don’t allow you to open their content in iframe for security reasons. For example: if you enter [http://google.com] or [http://twitter.com] in the shortcode you will see an empty page.
wpCommerce
ModeratorIt turned out to be a theme CSS issue. The theme had a CSS class defined called “alignnone” which was preventing the images from floating:
.alignnone {
margin: 5px 20px 20px 0;
display: block;
clear: both;
}We did the following to get around this issue:
1) Installed the Custom CSS plugin:
http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413
2) Added the following CSS code to override the theme CSS:
img.alignnone{
clear: none;
}That seemed to have fixed the issue.
Please note that WordPress automatically applies a “alignnone” class to every image by default. So ideally a theme or plugin should avoid that name and not override the attribute.
March 5, 2014 at 10:46 pm in reply to: Light Box ultimate fancy gallery fancy grid view issue #61254wpCommerce
Moderator@bhendrix, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
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