Amazon s3 video won't play – get error message

[Marc52]

I am running WP Lightbox Ultimate v2.0.9, in WordPress 3.8.1, with Headway Theme.

I am trying to play a video from my Amazon s3 and Cloudfront account. This is my shortcode: [wp_lightbox_ultimate_amazon_s3_cloudfront video=”https://s3.amazonaws.com/othersvideos/Bad+Advisors.mp4″ domain=”s135tlfi8x4bga.cloudfront.net” width=”640″ height=”480″ title=”title goes here” anchor_type=”text” text=”click here to open the video”]

I copied and pasted these directly from my Amazon account pages. I set my Cloudfront to play RTMP.

Here is the page I’m working on: [http://www.smartretirementstrategies.com/bad-advisors/]

The link as close to the bottom of the page. The lightbox opens, but I get an error message that says: flash: Video file not found. At the bottom of the lightbox it says this: Adobe Flash is disabled for this page, click payer area to enable.

I don’t know what to do.

Please advise.

Marc

[wpCommerce]

Hi, you don’t need to specify the full URL to the video. Please enter the shortcode like the following:

[wp_lightbox_ultimate_amazon_s3_cloudfront video="othersvideos/bad-advisors.mp4" domain="s135tlfi8x4bga.cloudfront.net" width="640" height="480" title="title goes here" anchor_type="text" text="click here to open the video"]

You also need to make sure that name of your video is web friendly. So probably change the name to something like the following:

bad-advisors.mp4 or badadvisors.mp4

[Marc52]

Thank you. It’s getting closer. I changed the name of the file to bad-advisors.mp4, as you wrote in your shortcode. And then I copied and pasted your shortcode onto my page (replacing the old shortcode).

Now, when I click the arrow, three little dots act like it’s loading, but nothing plays. The screen stays dark.

Sorry to be a problem.

Would I be better off not using Cloudfront? Would it be better just using Amazon s3?

What do you suggest?

[wpCommerce]

have you encoded the video properly?

How to encode a video so it is playable on the web

Cloudfront is good for streaming video. It provides “seek functionality” in the player. So you can skip to a particular time even though the video has not been fully buffered. Also it saves bandwidth. But if are not looking for those features you can just use Amazon S3.

[Marc52]

Hi, just to test, I installed the JW player and the video plays fine. Why do you think I’m having trouble with the lightbox? I’d much rather have the lightbox effect, but I need it to play.

Any suggestions?

[wpCommerce]

your site is not loading. So we will need to check it later. I have also sent an email to your registered email address for site access. Let me know if you don’t receive it.

[Marc52]

Yes, I did receive your email a while ago, and I responded by entering all the required information in the fields in your form.

You should have full access now.

[Marc52]

Hi, how’s it coming. I see it’s still not working. Have you had a chance to find out why it’s not working? Were you able to login to my site and take a look?

[wpCommerce]

Hi, we have already replied you via email.

[jetrose]

I had a similar problem. I had to revert back to version 2.0.4

Kindly advise if there is an updated version or another way to avoid this error

[wpCommerce]

@jetrose, sorry for the delay. Somehow we missed this thread.

What issue are you exactly having? Can you please provide a link to the page in question so I can take a look?

[Author]

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