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WordPress version: 3.8.1
eStore Version – 6.9.9.4
eMember version – 8.7.7
Payment Gateway Bundle version – 1.8.9
eStore and eMember are installed and were originally setup for monthly and yearly subscriptions using PayPal… everything worked properly.
We decided to use PP Pro so we could process on our site and the buyer could process their subscription purchase using a credit card without having to create a PP acct.
Purchased and installed Payment Gateway Bundle. Pages were setup correctly and Form Processing page [http://www.cynthiajames.net/support-network/collect-details/] has the correct shortcode – [wp_pg_process_order]
Gateway Settings: PP Pro is checked and the API’s are filled in correctly. This is the only gateway selected.
NOTE: eStore has no gateways selected.
SSL Certificate has been installed by HostGator. Site works both ways:
[http://www.cynthiajames.net/support-network/]
[https://www.cynthiajames.net/support-network/]
The problem is when you click the Subscribe button(s) on home page it takes you to the PP site and the Subscription still requires a PP acct.
Button Shortcodes:
[wp_eStore_subscribe:product_id:2:end]
[wp_eStore_subscribe:product_id:1:end]
What am I missing? Please help.
Hi, please use the gateway specific subscription button shortcode and see how it goes:
Thank You… this works.
I could not find this documentation anywhere.
Although… I just tried to make a purchase and there was a “transaction error”
This was at the end of the debug file:
Gateway: pppro_subsc
Is eStore Checkout: 1
[03/14/2014 4:38 PM] – SUCCESS :submitting data for paypal pro subscription
[03/14/2014 4:38 PM] – FAILURE :Error Type: paypal
Error Code: 10002
Security error
Security header is not valid
Advice?
Usually this error occurs when one of the following values is incorrect:
1) API UserName
2) API Password
3) API Signature
Make sure that all three of these values are correct. For your security, PayPal does not report exactly which of these three values might be in error.
Is there a way to offer the option to pay with PP? It does not display on the Credit Card page.
Is there a shortcode that will do this?
Subscription doesn’t work like shopping cart checkout where the user can select the payment method. You need to specify in the shortcode which payment method (example: PayPal Pro Subscription) you are going to use.
If you want your customers to be able to subscribe via PayPal pro (credit card) and PayPal standard (their PayPal account) then simply create two corresponding subscription buttons on your sales/landing page. Your customers will then be able to choose which one they want to do and click the button accordingly.
OK… using different buttons.
When the Paypal Pro subscription is used and credit card is submitted for payment, I get this error:
[03/21/2014 8:35 PM] – FAILURE :Error Type: paypal
Error Code: 11586
DPRP is disabled.
DPRP is disabled for this merchant.
Hi, I believe DirectPayment Recurring Payments (DPRP) is not enabled in your account. It’s a feature that you have to enable to accept recurring payments via PayPal Pro.
Please do the following:
1. Log in to your account
2. Go to product and services tab
3. Check the bottom of the page where you will find recurring payments options
If you are unable to activate this feature you will need to contact PayPal Tech Support to enable it in your merchant account.
PayPal said they switched to a new structure in 2012 and do not have DPRP as part of merchant services. PayPal says everything is working on their end and the problem is in the plug in.
You must have gotten their first level of support. Sorry to say this but those 1st level of support guys are a little clueless sometimes.
Ask them the following question which hopefully will go up the chain and get a better answer:
Why does PayPal API give the following error when the CreateRecurringPaymentsProfile API call is made?
Error Code: 11586
DPRP is disabled.
This same code is working on other PayPal account holders but not on mine. Which means my PayPal account doesn’t have permission to execute that API call. What needs to be enabled on my account so it can make the CreateRecurringPaymentsProfile API call?
Hello,
Was a solution ever found for this problem?
I have the same situation as described above. I would like to set up a subscription, and get the same message when attempting to process:
Error Type: paypal
Error Code: 11586
DPRP is disabled.
DPRP is disabled for this merchant.
API settings are correct.
It seems that PayPal has changed the workflow since this plugin was written.
I talked to PayPal, they said that I should use the following credentials:
Partner: PayPal
Merchant Login
Password
Please let me know if anyone has been able to use this plugin with PayPal subscriptions recently, and if yes, what they needed for the correct setup.
Thank you!
@microtune, We are looking into it. Are you using PayPal’s Payflow Pro gateway?
Thank you,
Yes, my client was using PayPal’s Payflow Pro. Upon further research I advised her to try to switch to PayPal Website Payments Pro 3.0 with the DoDirectPayment API, but she declined to pay the extra cost.
I am trying to set up the membership payment now with Stripe. Unfortunately, I am having trouble with that one, as well. I just posted on the forum about it. I hope you can help me with that.
I think as a resolution to the original problem for future visitors, the conclusion is that one needs PayPal Website Payments Pro 3.0 with the DoDirectPayment API as opposed to PayPal PayFlow Pro (which is the default PayPal setting for new “Pro” accounts). One has to phone PayPal customer support to request that service, it cannot be set up online. Please correct me if I am wrong.
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