Forum Replies Created
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April 7, 2015 at 12:27 am in reply to: Lightbox – MP4 Videos in Lightbox not displaying properly #69305
wpCommerce
ModeratorI have sent you an email so I can investigate this issue. Let me know if you don’t receive it.
April 5, 2015 at 12:19 am in reply to: eStore Wysija Newsletter Addon – Anyone else having Issues? #69426wpCommerce
ModeratorHi, Please take a look at this post. It will help you troubleshoot this issue.
wpCommerce
ModeratorHi, Please provide a link to the page in question so I can take a look. I can’t view HTML from an image.
wpCommerce
ModeratorHi, You will need to embed the full shortcode to get it to work. Here is the documentation (Viddler Video Lightbox Overlay Popup section)
wpCommerce
Moderator@Troy Media, All the elements seem to be wrapped inside HTML
<code>tag. For example: title, price, description. Are you using a plugin to dynamically modify it?Edit that page, go to “text” view and remove any hidden HTML code tags.
wpCommerce
Moderator@Troy Media, That will work. I would recommend you to use the following shortcode though
[wp_eStore_category_products_fancy id="94" style="9" order="1" type="1"]You will need to have the eStore extra shortcode addon for this to work.
Please check the “Category Display Shortcodes” section of the extra shortcode usage guide for more details.
wpCommerce
Moderator@Sev, Have you checked the eStore_post_payment_debug.log file?
Share the URL of your products page so we can check your log file and see some details.
wpCommerce
Moderator@jmwalker11, We have added this feature to the plugin. I have sent you the updates via email. Let me know if you don’t receive it.
March 31, 2015 at 11:56 pm in reply to: as3 popup not playing video, but embedded videos work #69396wpCommerce
ModeratorHi, Your theme is formatting the shortcode content. It’s similar to this issue:
https://support.tipsandtricks-hq.com/forums/topic/wp-lightbox-ultimate-not-activating-video
March 31, 2015 at 11:41 pm in reply to: eStore – Style 5 isn't fitting in the designated box. #69391wpCommerce
ModeratorHi, Please do the following:
1) Download and Install our Custom CSS plugin: https://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413
2) Add this piece of code to the Custom CSS settings page:
.eStore-fancy5{
height: 400px !important;
}wpCommerce
Moderator@Sev, please check the following post which will help you troubleshoot this issue:
March 31, 2015 at 11:12 pm in reply to: Can I insert a custom field in the credit card payment page when using payments #69289wpCommerce
Moderator@rob.marras, which thumbnail are you referring to?
March 30, 2015 at 11:55 pm in reply to: Can I insert a custom field in the credit card payment page when using payments #69287wpCommerce
Moderator@rob.marras, Unfortunately we don’t have any option to add custom fields to the form page at the moment. However, we do have an addon for manual checkout:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-manual-checkout-form-builder-addon-3119
March 29, 2015 at 5:54 am in reply to: Lightbox – trying to display everyscape virtual tour from provided embed code #69221wpCommerce
ModeratorGlad to hear that it’s working now. Do you want us to take a closer look at your site and investigate as to why the other method didn’t work?
March 27, 2015 at 11:18 pm in reply to: Lightbox – trying to display everyscape virtual tour from provided embed code #69218wpCommerce
Moderator[wp_lightbox_ultimate_inline_content_embed div_id="12345" anchor_type="image" source="http://vxrworks.com/wp-content/uploads/2014/04/virtual-tour-320px.jpg"]
<div id="12345" style="display:none;">
<script src="http://api.everyscape.com/api.js?key=embed&embedId=script:19105535&embedWidth=640&embedHeight=400" type="text/javascript"></script>
</div>Please make sure to switch to “text” editor before pasting the code.
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