Forum Replies Created
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Peter
MemberHi,
So we are on the same page can you please delete your current version and install a fresh version of the plugin:
https://support.tipsandtricks-hq.com/update-request
After you have done that let us know if the problem still persists.
Peter
MemberHi,
I have sent you an email so I can take a closer look at your site.
Peter
MemberHi pmsorber,
Also checked caching, its set to off with WP Super Caching
What happens when you completely deactivate the caching plugin? Does the cart update correctly?
Does you host provider by any chance do their own server-side caching?
Can you please provide a link to the gallery page so I can try adding something to the cart?
January 8, 2019 at 5:20 am in reply to: WP Photo Seller – Help with Gallery Home (only showing 1 gallery category) #79046Peter
MemberHi,
For the galleries which aren’t showing on the main page check to see if you have accidentally enabled the following setting:
Hide This Gallery On Front End
January 3, 2019 at 11:02 pm in reply to: Buyer does not receive the email for downloading the photos #79036Peter
MemberHi,
Can you please enable debug logging by going to:
WP Photo Seller >> Settings
Scroll to bottom and set “Enable Logging” to “Yes”.
Then try another test and let us know what the following log file contains:
…/wp-content/plugins/wp-photo-seller/log.txt
December 25, 2018 at 9:44 pm in reply to: Gallery photo cover but not include it in the gallery ? possible ? #78979Peter
MemberHi,
The thumb images which represent each gallery are automatically taken from the gallery images.
So to answer your question – no it is currently not possible to use an image for the gallery thumbnail which is not part of that gallery.
Peter
MemberHi,
Maybe you have a caching issue.
If you are using a caching plugin please make sure you are not caching the cart page.
Peter
MemberHi,
I have emailed you an updated zip file with some more fixes.
Please try it and let us know how it goes.
Peter
MemberI will email you to get more information.
Peter
MemberHi,
What are the conditions of your coupon?
Can you please provide a link to your gallery which the coupon is supposed to applied for so I can see the behaviour on your site?
Peter
MemberHi,
Please do the following:
1) From your wordpress admin panel go to the “Pages” menu and create a new page, eg, Terms and Conditions.
Write up or paste the terms and conditions content in this new page then save and publish the page.
2) In your wp admin panel go to the following settings page:
WP Photo Seller >> Settings
Scroll to the section “Terms and Conditions”
3) Configure the following:
Terms & Conditions = yes
Terms & Conditions Page = <the page you created in step 1>
4) save the photo seller settings by clicking the “Save Page Settings” button.
Peter
MemberI’ve sent you an email to get login details.
ps: I removed the login details you provided because of security risk. NEVER show your login credentials in a public forum!
Peter
Memberthere is nothing in the apache error log, nor in the syslog, and the file log.txt in the plugin directory is empty
You need to check the php error_log (or equivalent). This will usually show logs related to such failures – the most common being “memory exhausted”.
Peter
MemberHi,
I think that it would be better to not have to change the name of the field directly in the code because if you upgrade the photo seller to a newer version in future you will lose your changes.
The best way would be to add a filter in the code which you can use to modify that string via your theme’s functions.php file.
Currently there is no such filter and I will need to add it.
September 12, 2018 at 11:42 pm in reply to: The download links are expiring too quickly and I need to increase the time limi #78518Peter
MemberHi,
There is a setting for that:
WP Photo Seller >> Settings >> Download Link Settings
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