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Peter

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Viewing 15 posts - 61 through 75 (of 3,409 total)
← 1 2 3 4 5 6 … 226 227 228 →
  • Author
    Posts
  • January 10, 2019 at 11:47 pm in reply to: Problem with cart, cart does not update #78967
    Peter
    Member

    Hi,

    So we are on the same page can you please delete your current version and install a fresh version of the plugin:

    https://support.tipsandtricks-hq.com/update-request

    After you have done that let us know if the problem still persists.

    January 9, 2019 at 12:11 am in reply to: Applying Discount to Specific Galleries #79050
    Peter
    Member

    Hi,

    I have sent you an email so I can take a closer look at your site.

    January 9, 2019 at 12:08 am in reply to: Problem with cart, cart does not update #78965
    Peter
    Member

    Hi pmsorber,

    Also checked caching, its set to off with WP Super Caching

    What happens when you completely deactivate the caching plugin? Does the cart update correctly?

    Does you host provider by any chance do their own server-side caching?

    Can you please provide a link to the gallery page so I can try adding something to the cart?

    January 8, 2019 at 5:20 am in reply to: WP Photo Seller – Help with Gallery Home (only showing 1 gallery category) #79046
    Peter
    Member

    Hi,

    For the galleries which aren’t showing on the main page check to see if you have accidentally enabled the following setting:

    Hide This Gallery On Front End

    January 3, 2019 at 11:02 pm in reply to: Buyer does not receive the email for downloading the photos #79036
    Peter
    Member

    Hi,

    Can you please enable debug logging by going to:

    WP Photo Seller >> Settings

    Scroll to bottom and set “Enable Logging” to “Yes”.

    Then try another test and let us know what the following log file contains:

    …/wp-content/plugins/wp-photo-seller/log.txt

    December 25, 2018 at 9:44 pm in reply to: Gallery photo cover but not include it in the gallery ? possible ? #78979
    Peter
    Member

    Hi,

    The thumb images which represent each gallery are automatically taken from the gallery images.

    So to answer your question – no it is currently not possible to use an image for the gallery thumbnail which is not part of that gallery.

    December 23, 2018 at 10:19 pm in reply to: Problem with cart, cart does not update #78960
    Peter
    Member

    Hi,

    Maybe you have a caching issue.

    If you are using a caching plugin please make sure you are not caching the cart page.

    December 18, 2018 at 6:46 am in reply to: Photo seller – Coupon Apply To Specific Gallery #78917
    Peter
    Member

    Hi,

    I have emailed you an updated zip file with some more fixes.

    Please try it and let us know how it goes.

    December 18, 2018 at 12:16 am in reply to: Photo seller – Coupon Apply To Specific Gallery #78916
    Peter
    Member

    I will email you to get more information.

    December 16, 2018 at 12:25 am in reply to: Photo seller – Coupon Apply To Specific Gallery #78912
    Peter
    Member

    Hi,

    What are the conditions of your coupon?

    Can you please provide a link to your gallery which the coupon is supposed to applied for so I can see the behaviour on your site?

    October 30, 2018 at 4:30 am in reply to: Terms & Conditions in Checkout Page #78766
    Peter
    Member

    Hi,

    Please do the following:

    1) From your wordpress admin panel go to the “Pages” menu and create a new page, eg, Terms and Conditions.

    Write up or paste the terms and conditions content in this new page then save and publish the page.

    2) In your wp admin panel go to the following settings page:

    WP Photo Seller >> Settings

    Scroll to the section “Terms and Conditions”

    3) Configure the following:

    Terms & Conditions = yes

    Terms & Conditions Page = <the page you created in step 1>

    4) save the photo seller settings by clicking the “Save Page Settings” button.

    October 26, 2018 at 9:42 pm in reply to: photoseller – Search short code not working #78743
    Peter
    Member

    I’ve sent you an email to get login details.

    ps: I removed the login details you provided because of security risk. NEVER show your login credentials in a public forum!

    October 5, 2018 at 10:50 pm in reply to: WPS – watermarking fails, gallery remains empty #78594
    Peter
    Member

    there is nothing in the apache error log, nor in the syslog, and the file log.txt in the plugin directory is empty

    You need to check the php error_log (or equivalent). This will usually show logs related to such failures – the most common being “memory exhausted”.

    September 13, 2018 at 5:03 am in reply to: "Search" label modification requested #78521
    Peter
    Member

    Hi,

    I think that it would be better to not have to change the name of the field directly in the code because if you upgrade the photo seller to a newer version in future you will lose your changes.

    The best way would be to add a filter in the code which you can use to modify that string via your theme’s functions.php file.

    Currently there is no such filter and I will need to add it.

    September 12, 2018 at 11:42 pm in reply to: The download links are expiring too quickly and I need to increase the time limi #78518
    Peter
    Member

    Hi,

    There is a setting for that:

    WP Photo Seller >> Settings >> Download Link Settings

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Viewing 15 posts - 61 through 75 (of 3,409 total)
← 1 2 3 4 5 6 … 226 227 228 →

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