December 15, 2018 at 12:23 pm #15242
I have set up a coupon of specific amount to apply to certain variation to a gallery, however, it does not seem to be working, as regardless of which variation was selected for discount the full discount amount was applied to the Cart regardless of which variation.
According to my understanding from the Coupon setup instruction, this is not the behaviour I am expecting. It says on the page “Use this section to assign this coupon to a specific gallery. You can finely tune the coupon to apply to the whole gallery or specific variations within that gallery.”
Furthermore, if you click Update Cart from the Cart, it would remove the coupon from the Cart?
Please explain how it is supposed to work, thanks in advance.
JKDecember 16, 2018 at 12:25 am #78912
What are the conditions of your coupon?
Can you please provide a link to your gallery which the coupon is supposed to applied for so I can see the behaviour on your site?December 17, 2018 at 12:05 am #78913
Coupon code has discount type $20, no coupon condition set but with Apply to specific gallery and one of the variation ‘Download’ selected.
So if I buy a download and a print, it just apply the coupon to the whole cart but I expect it to apply only to the ‘Download’ product
Please take a look in the test gallery – password: theauthentic
with coupon code TEST
Thanks.December 17, 2018 at 1:25 am #78914adminKeymaster
I have sent you a new plugin update to your email. Can you please use that and let us know if you still see the same issue after the update?December 17, 2018 at 3:15 am #78915
I have updated the plugin to the supplied version but it actually makes it worse by givinf full cart discount (i.e. 100% excluding shipping) rather than $20 I set.
I have the revert back to the original plugin as we are a live siteDecember 18, 2018 at 12:16 am #78916
I will email you to get more information.December 18, 2018 at 6:46 am #78917
I have emailed you an updated zip file with some more fixes.
Please try it and let us know how it goes.December 19, 2018 at 11:05 pm #78918
Thanks, all good now.March 17, 2019 at 10:49 am #78919jroth-fotoMember
It seems, that my problem is very similar. I created a coupon with (for example) 20,- Euro discount. When I type the coupon code in the field of the shopping card, the discount of the choosen products will be 100% but the shipping costs.
What I try to say is, that I could have a total amount of for example 260 Euro excluded shipping. Than I type the coupon code with a discount of 20 Euro.
Than the total amount will change to Zero. 100% Discount.
Another question of mine is, why the shown currency in the list of coupons is dollar. Allthough the currency in the main settings is selected as euro.
I would be very thankful for a solution.
Regards, JensMarch 22, 2019 at 2:26 am #78920
Which version of the plugin do you have?
If you haven’t updated in months you should download a fresh version of the plugin and let me know if you still see the issue:
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