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Peter

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Viewing 15 posts - 616 through 630 (of 3,409 total)
← 1 2 3 … 41 42 43 … 226 227 228 →
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  • May 20, 2016 at 6:40 am in reply to: WP Photo Seller – Not authorised to view the details of this photo after search #72546
    Peter
    Member

    I have sent you an email.

    May 20, 2016 at 4:29 am in reply to: WP Photo Seller – Not authorised to view the details of this photo after search #72545
    Peter
    Member

    Hi,

    Thanks for reminding me – I will need to revisit this because it is tricky and I want to make sure I get it right.

    The small issue with this scenario is that when a person performs a search, the current behaviour is that the plugin will display all matching results – even from the galleries which are password protected and which the user performing the search is not meant to know the password for.

    Conversely there will be users who do a search who will know the password to the protected galleries so we have to somehow allow those users to view the results but keep out those who are not meant to see them.

    So in summary I need to figure out a way to collect the password from the user. The problem is that the page they are trying to view (ie, the photo details page) is not the password protected page. The password protected page is the gallery page.

    May 19, 2016 at 11:48 pm in reply to: Photo Seller – PayPal transactions don't show up in orders summary #73093
    Peter
    Member

    I just remembered that I forgot to tell you to grab a fresh version of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    After you have installed a fresh version let me know.

    Paypal has recently made changes to their API which meant we also had to change our code slightly.

    May 18, 2016 at 11:42 pm in reply to: Photo Seller – PayPal transactions don't show up in orders summary #73091
    Peter
    Member

    Hi,

    Did you have debug enabled at the time?

    Can you please create a dummy gallery for me which has a complete gallery price of $0.01 and then send me the link to that gallery and I will make a full purchase to see the behaviour?

    May 17, 2016 at 4:41 am in reply to: Photo seller – Changing titles from "photos" to "pictures" #70866
    Peter
    Member

    There is a filter you can use for the “TO BUY THIS PHOTO CHOOSE FROM THE SELECTIONS BELOW”.

    The filter is called “wpps_filter_pricing_table_heading”.

    You just need to add the following code to your theme’s functions.php file:

    add_filter('wpps_filter_pricing_table_heading','change_photo_seller_pricing_heading');

    function change_photo_seller_pricing_heading($pricing_table_heading)
    {
    $pricing_table_heading = "Enter your new heading here";
    return $pricing_table_heading;
    }

    For the “Qty” string – you can’t really change that in any easy way.

    It is hardcoded in the following file:

    wp-photo-sellerviewsphotophoto-details-template-new.php

    May 16, 2016 at 11:34 pm in reply to: Photo Seller – Bulk Import freezes #73259
    Peter
    Member

    Hi,

    This is typical behaviour when your server is running out of PHP memory.

    See my response here:

    https://support.tipsandtricks-hq.com/forums/topic/wp-photo-seller-processing-after-bulk-upload

    What is the value for the PHP memory_limit setting on your server? (ask you host provider if you don’t know how to find this)

    Also please paste the error message from your server error log file so we can see it.

    May 9, 2016 at 11:29 pm in reply to: WP Photo Seller – Processing after bulk upload #73194
    Peter
    Member

    Ok thanks for getting back to us.

    May 9, 2016 at 1:15 pm in reply to: WP Photo Seller – Scroll to section buttons not working #73229
    Peter
    Member

    I’ve sent you an email with an updated zip for you to try.

    May 9, 2016 at 11:18 am in reply to: WP Photo Seller – Scroll to section buttons not working #73227
    Peter
    Member

    Can you provide a link to the page with the “built-in scroll-to-section functionality”?

    Also make sure you have photo seller active too – I want to observe the page using firebug to figure out what’s going on.

    May 9, 2016 at 2:03 am in reply to: Photo Seller – download for all images in gallery and quantity discount #73205
    Peter
    Member

    I believe that the plugin may have a bug as the status progress bar seems to stop at processing image 27 of 314 but still saying in-progress, tried to refresh 20 minutes later still shows the same status.

    No it’s not a bug but a limitation on the way PHP works when it generates a fatal error. So in your case the server is running out of resources and hence generating a PHP fatal error during the bulk upload process. Unfortunately there is no way to recover from a PHP fatal error and hence it is not possible to automatically report immediately after this occurs. This is why you see the apparently hung process which says “in-progress”.

    May 9, 2016 at 12:22 am in reply to: Photo Seller – download for all images in gallery and quantity discount #73203
    Peter
    Member

    What you are seeing is typical when the server you are using does not have enough memory and resources to perform the relevant processing required for watermarking/resizing etc of large photos.

    Are you on a shared hosting plan?

    If you look at your server’s php error log file you should see a fatal “memory exhausted” error. (ask your host support guys to help you find the error log file if you don’t know how to find it yourself)

    When you find the server php error log file please paste the error here so we can see how much memory you “actually” have.

    The only way to get around this issue is to get a better server plan, ie, VPS plan or better.

    This problem is independent of the photo seller and even if you were not using this plugin, you would see the same problem if you tried to do the same kind of actions such as watermarking and resizing high resolution photos on this current server plan you are on.

    May 7, 2016 at 12:23 am in reply to: Photo Seller – download for all images in gallery and quantity discount #73199
    Peter
    Member

    Hi Eddison,

    You make some useful suggestions and although they are currently not available in existing functionality, yes I think they would be worth adding to the plugin.

    Please keep in mind that we have quite a lot of things on our plate and that also new features take time and resources to do, which means they might not be added straight away.

    However if you wish to fast-track these features because you need them immediately, you can request a paid custom job by contacting us directly.

    May 5, 2016 at 12:51 am in reply to: Photo Seller – Image title special character #73198
    Peter
    Member

    Hi, You can always modify that title of a photo by doing the following:

    – Open the gallery settings page for the gallery you are interested in.

    – Scroll down to the list of photos and click the edit link for one of the images

    – In the “Edit Media” window, modify the title as required and save.

    Note: to see the changes use another browser (or clear all cookies) because the photo seller uses session caching

    May 4, 2016 at 11:38 pm in reply to: WP Poto seller – Small size of photos in Lightbox and Photo Details #68507
    Peter
    Member

    If you want the photo to be displayed bigger on the photo details page then the “Watermarked Max Preview Dimension” you have set is too small.

    You need to set to 900 or 1000 or more if you like.

    May 4, 2016 at 6:22 am in reply to: WP Poto seller – Small size of photos in Lightbox and Photo Details #68505
    Peter
    Member

    Which gallery did you perform the workaround on?

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Viewing 15 posts - 616 through 630 (of 3,409 total)
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