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Photo Seller Cart Page cannot be found.

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller Cart Page cannot be found.

Tagged: shopping cart

  • This topic has 6 replies, 2 voices, and was last updated 8 years, 8 months ago by Peter.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • September 23, 2016 at 2:40 am #13728
    Rose
    Member

    Hi I hope someone can help.

    I have WP Photo Seller installed with Hostgator.

    Everything is mostly OK but when I click on Add to Cart I’m getting the error “Page not found”

    I have had issues before with this Theme and in my attempts to fix this problem I have deactivated most of my plugins.

    I am a beginner with Word Press so any basic instructions you can give me would be greatly appreciated.

    My website is rosemarylangartandphotography.com/

    I look forward to hearing from anyone who can help.

    Cheers

    September 23, 2016 at 3:54 am #74224
    Peter
    Member

    Hi,

    Can you firstly grab a fresh copy of the plugin and delete and deactivate your existing one and install the new one? (don’t worry you won’t lose any photos or configuration items)

    Re-install or Load a Fresh Copy of the Plugin(s)

    After you’ve done that can you please go to the WP Photo Seller >> Admin Functions menu.

    Once on that page click the “Regenerate Default Pages” button.

    Then check your site again and see if the problem has been fixed.

    September 26, 2016 at 12:11 am #74225
    Rose
    Member

    Thank you Peter for you help.

    I have tried what you have suggested and am still unable to get the cart page to display.

    Hope you can help me further.

    Cheers

    Rosemary

    September 26, 2016 at 12:15 am #74226
    Peter
    Member

    I’ll send you an email to get your login details and I will take a closer look at your site later on today.

    September 26, 2016 at 12:18 am #74227
    Rose
    Member

    Thanks so much Peter

    September 26, 2016 at 1:41 am #74228
    Rose
    Member

    I have replied to your email.

    Thanks again for taking the time to look at this for me.

    I look forward to hearing from you.

    Cheers

    Rosemary

    September 26, 2016 at 2:55 am #74229
    Peter
    Member

    Hi,

    Problem has been fixed.

    The issue was that the photo details page was missing the shortcode. Also the correct page was not selected in the main settings for the photo details page dropdown box.

    As recommended in my email, I advise that you should not tamper with the default pages and shortcodes created by this plugin because they are required for the smooth operation of this plugin.

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