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admin
KeymasterSince you are using eStore to create the membership payment button it should be very easy to pinpoint the issue. Run a test transaction with debug option enabled and share the content of the debug file which will tell us what is going on:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
January 4, 2012 at 10:10 am in reply to: Conflict between 'Order Processing Lightbox' and WP Theme #40313admin
KeymasterUncheck the “Enable Fancy Redirection On Checkout” option from the settings menu of the eStore plugin.
admin
KeymasterHi Sebastian, it will be impossible for us to give you list of code changes that happens on our plugin. We change the plugin’s code on a daily basis and given the number of files we have the permutation of changes become big (it is something we just can’t support). The best option is to know the changes you are making to the plugin (for example: you can keep a text file with logs of what you changed) so you can apply them back after an update.
admin
KeymasterSpecify the style name in eStore’s settings. You can specify the style name in the “Custom Checkout Page Style Name” field of PayPal settings section (in the payment gateway settings tab of eStore).
admin
KeymasterThis usually happens when the database column gets out of sync during an upgrade (happens if you don’t deactivate and reactivate the plugin during upgrade). It should be easy to solve… do exactly the following:
1. Deactivate and delete the currently installed version of the plugin(s).
You won’t lose any settings or other data (product, member, affiliate etc.) that you have already configured in the plugin.
2. Download a fresh build of the plugin(s) from here (it is important that you download a new build):
https://support.tipsandtricks-hq.com/update-request
3. Update the plugin following the appropriate update instruction for the plugin in question:
https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions
admin
Keymaster@Florian, You don’t seem to have the eStore extra shortcodes plugin installed? That shortcode comes from the extra shortcode plugin which is explained in the documentation:
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460
admin
KeymasterI have sent you an email to get site access so I can check it out.
admin
KeymasterNo, we don’t use Adaptive payment.
admin
KeymasterWP eStore doesn’t give you a video player. eStore protects the video that you embed in a page using the specified shortcodes. The pay per view setup instruction is explained here:
WP eStore’s Pay Per View – Using WordPress Permalinks as Digital Products (APR)
WP eStore doesn’t care what you place inside that page to protect (it can be video, mp3, PDF files etc.). So you can use whatever video player you prefer. Some of our customers have been using the WP lightbox ultimate plugin to embed videos:
January 4, 2012 at 4:57 am in reply to: How to add bcc to auto-reply mail for paypal payment ? #40087admin
KeymasterI should be able to add something within a week or two. When I add it I will send you an email.
January 4, 2012 at 4:56 am in reply to: What to do if the Debug file is empty or New Debug info is not getting added #18283admin
KeymasterWhat value have you used in the “From Email Address” field of the plugin settings? Are you using any plugin similar to this?
http://www.tipsandtricks-hq.com/wordpress-plugin-change-wp-email-from-details-1883
January 4, 2012 at 4:50 am in reply to: Question about JavaScript – Load JavaScript in Footer #39848admin
KeymasterSome of the JavaScript needs to stay there.
The forgot password related stuff can be changed by doing the following:
1) Go to the Pages/forms settings menu of eMember
2) Enter a value in the “Password Reset Page” field (the help text of this field will guide you)
3) Now refresh the page and check it out. (if you have caching plugin then empty the cache first)
admin
KeymasterAdding one more links to the list
January 3, 2012 at 5:44 am in reply to: After Affiliate Sign up: "You must provide at least one recipient email add…" #40236admin
KeymasterThis error is definitely not coming from the affiliate platform plugin (we don’t have that error anywhere in our plugin). I would recommend you look at the new plugins that you may have installed. This test should help:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
admin
KeymasterYou can also use the customize text option explained here to customize this:
Open the corresponding language file and search for the following line of code:
define("EMEMBER_TO_VIEW_CONTENT", "to view this Content.");
When you find it change it to the following which should add the space you want:
define("EMEMBER_TO_VIEW_CONTENT", "to view this Content. ");
I will make this change in the plugin’s code too.
This post also has some helpful info on this topic:
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