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January 21, 2020 at 1:52 am in reply to: Adjusting length of description text shown for Fancy Style 13 (or any of them) #80279adminKeymaster
It will require PHP code changes. If you understand PHP code, then I can tell you where to look and make changes.
Please read the following post:
adminKeymasterWordPress’s media gallery upload feature will create a few different copies which is normal.
January 18, 2020 at 2:19 am in reply to: Watermarked Galleries Failing, Not displaying images on front end. #80254adminKeymasterLooks like it is having an issue with watermarking this gallery. Just for a test, can you create another new gallery with just a couple of new photos and test the “text” watermarking option to see if the new gallery works?
January 18, 2020 at 1:52 am in reply to: Changing the colors of Product Names on the Products Page #80264adminKeymasterThe font color comes from your theme. So this will be a theme related issue.
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
If you post the URL Of the page in question, I should be able to inspect it and give you CSS tweaks that you can use to change that font-color.
January 16, 2020 at 1:05 am in reply to: How to login as a customer without asking them for their password? #80247adminKeymasterThis is not something we offer. The best option is to set the member’s password to something like “Change-Me” and then log into that profile from the front-end. Do your testing and then later you can notify the user and give him an update and request him to change his profile password.
January 16, 2020 at 12:58 am in reply to: Watermarked Galleries Failing, Not displaying images on front end. #80251adminKeymasterCan you try doing a “Text” watermark just to see if that successfully completes? The “image” watermark is more resource intensive, so it is good to test using a text one.
January 16, 2020 at 12:56 am in reply to: eStore – getting � characters in Shortcode response #80245adminKeymasterGlad to hear you got it sorted out.
January 16, 2020 at 12:49 am in reply to: WP Affiliate Platform Plugin – Loopback and REST API Site Health issues #80246adminKeymasterPlease do the following:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Let me know if you still see an issue after that.
January 15, 2020 at 12:34 am in reply to: How to Load the WP eMember's Language File from Another Folder #78086adminKeymasterThat is not an absolute path. An absolute path should never have the “http” keyword there. An absolute path should look like the following:
/www/htdocs/myaccount/weblab.geronne.de/wp-content/themes/customizr-pro-child/ger_custom.php
adminKeymasterI will sent you an email to organize access.
January 15, 2020 at 12:18 am in reply to: eStore – getting � characters in Shortcode response #80243adminKeymasterDid you do new transaction AFTER the UTF-8 option was enabled in your PayPal account? Please note that old transactions you did when the UTF-8 option wasn’t enabled won’t just change automatically.
Also, if you made some changes to the translation file it needs to be converted to UTF-8. The following page has a section for it. The section is labeled “Note for Non-English Language Users”:
https://support.tipsandtricks-hq.com/forums/topic/plugin-language-translation
One other question for you. Did you upload the original plugin via the WordPress’s plugin uploader or did you use FTP to transfer the files? If you used FTP then was it done using Binary mode?
January 15, 2020 at 12:16 am in reply to: eMember – restricting same username and password on registration form #80240adminKeymasteroh I understand what you are saying now. At the moment it requires a minimum of 6 characters. Another way to handle it would be to have an option that can be enabled which forces the user to use a stronger password. I will look at that.
January 15, 2020 at 12:13 am in reply to: eMember – can I add user to multiple levels with bulk importer #72320adminKeymasterI was going to suggest manually adding them via the admin interface but that will be too many entries to handle. This won’t work unfortunately. I will send you an email.
adminKeymasterAre you using the [emember_protected for=”4″] shortcode then trying to put another [emember_protected] shortcode INSIDE of the other one? That won’t work.
Put the shortcode BELOW the other one. Use the do_not_show_restricted_msg=”1″ parameter in the shortcode so it doesn’t show anything. If the user’s account is expired, then they will see the expired section. If the user’s account is not expired then they will see the normal section.
[emember_protected for=”4″ do_not_show_restricted_msg=”1″]
User will see this if the account is active and from membership level 4
[/emember_protected]
[emember_protected scope=”expired” for=”4″]
User will see this section if the account is expired and from level 4
[/emember_protected]
You can have as many of these different conditional sections as you want. They can’t be one inside another. Based on the user’s account status, the user will only see the section that matches the condition.
adminKeymasterThis is more of an issue with your theme configuration and page element configuration. From what I can see from the outside, that entire block containing the button is not even shown. Add some extra texts above and below the shortcode in that block. Then you can see if those texts are visible or not. It will help you troubleshoot why that entire block containing the text and button is not shown.
You can also do the following test to verify that this is a theme setup related issue:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
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