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Viewing 15 posts - 616 through 630 (of 14,824 total)
← 1 2 3 … 41 42 43 … 987 988 989 →
  • Author
    Posts
  • January 21, 2020 at 1:52 am in reply to: Adjusting length of description text shown for Fancy Style 13 (or any of them) #80279
    admin
    Keymaster

    It will require PHP code changes. If you understand PHP code, then I can tell you where to look and make changes.

    Please read the following post:

    https://support.tipsandtricks-hq.com/forums/topic/can-i-put-multiple-images-and-videos-in-the-fancy-display

    January 21, 2020 at 1:39 am in reply to: Stop multiple copies of each image? #80278
    admin
    Keymaster

    WordPress’s media gallery upload feature will create a few different copies which is normal.

    January 18, 2020 at 2:19 am in reply to: Watermarked Galleries Failing, Not displaying images on front end. #80254
    admin
    Keymaster

    Looks like it is having an issue with watermarking this gallery. Just for a test, can you create another new gallery with just a couple of new photos and test the “text” watermarking option to see if the new gallery works?

    January 18, 2020 at 1:52 am in reply to: Changing the colors of Product Names on the Products Page #80264
    admin
    Keymaster

    The font color comes from your theme. So this will be a theme related issue.

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    If you post the URL Of the page in question, I should be able to inspect it and give you CSS tweaks that you can use to change that font-color.

    January 16, 2020 at 1:05 am in reply to: How to login as a customer without asking them for their password? #80247
    admin
    Keymaster

    This is not something we offer. The best option is to set the member’s password to something like “Change-Me” and then log into that profile from the front-end. Do your testing and then later you can notify the user and give him an update and request him to change his profile password.

    January 16, 2020 at 12:58 am in reply to: Watermarked Galleries Failing, Not displaying images on front end. #80251
    admin
    Keymaster

    Can you try doing a “Text” watermark just to see if that successfully completes? The “image” watermark is more resource intensive, so it is good to test using a text one.

    January 16, 2020 at 12:56 am in reply to: eStore – getting � characters in Shortcode response #80245
    admin
    Keymaster

    Glad to hear you got it sorted out.

    January 16, 2020 at 12:49 am in reply to: WP Affiliate Platform Plugin – Loopback and REST API Site Health issues #80246
    admin
    Keymaster

    Please do the following:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Let me know if you still see an issue after that.

    January 15, 2020 at 12:34 am in reply to: How to Load the WP eMember's Language File from Another Folder #78086
    admin
    Keymaster

    That is not an absolute path. An absolute path should never have the “http” keyword there. An absolute path should look like the following:

    /www/htdocs/myaccount/weblab.geronne.de/wp-content/themes/customizr-pro-child/ger_custom.php

    January 15, 2020 at 12:31 am in reply to: eMember – problem with expired membership levels #80236
    admin
    Keymaster

    I will sent you an email to organize access.

    January 15, 2020 at 12:18 am in reply to: eStore – getting � characters in Shortcode response #80243
    admin
    Keymaster

    Did you do new transaction AFTER the UTF-8 option was enabled in your PayPal account? Please note that old transactions you did when the UTF-8 option wasn’t enabled won’t just change automatically.

    Also, if you made some changes to the translation file it needs to be converted to UTF-8. The following page has a section for it. The section is labeled “Note for Non-English Language Users”:

    https://support.tipsandtricks-hq.com/forums/topic/plugin-language-translation

    One other question for you. Did you upload the original plugin via the WordPress’s plugin uploader or did you use FTP to transfer the files? If you used FTP then was it done using Binary mode?

    January 15, 2020 at 12:16 am in reply to: eMember – restricting same username and password on registration form #80240
    admin
    Keymaster

    oh I understand what you are saying now. At the moment it requires a minimum of 6 characters. Another way to handle it would be to have an option that can be enabled which forces the user to use a stronger password. I will look at that.

    January 15, 2020 at 12:13 am in reply to: eMember – can I add user to multiple levels with bulk importer #72320
    admin
    Keymaster

    I was going to suggest manually adding them via the admin interface but that will be too many entries to handle. This won’t work unfortunately. I will send you an email.

    January 14, 2020 at 12:56 am in reply to: eMember – problem with expired membership levels #80234
    admin
    Keymaster

    Are you using the [emember_protected for=”4″] shortcode then trying to put another [emember_protected] shortcode INSIDE of the other one? That won’t work.

    Put the shortcode BELOW the other one. Use the do_not_show_restricted_msg=”1″ parameter in the shortcode so it doesn’t show anything. If the user’s account is expired, then they will see the expired section. If the user’s account is not expired then they will see the normal section.

    [emember_protected for=”4″ do_not_show_restricted_msg=”1″]

    User will see this if the account is active and from membership level 4

    [/emember_protected]

    [emember_protected scope=”expired” for=”4″]

    User will see this section if the account is expired and from level 4

    [/emember_protected]

    You can have as many of these different conditional sections as you want. They can’t be one inside another. Based on the user’s account status, the user will only see the section that matches the condition.

    January 14, 2020 at 12:46 am in reply to: Add to cart does not show in mobile view #80242
    admin
    Keymaster

    This is more of an issue with your theme configuration and page element configuration. From what I can see from the outside, that entire block containing the button is not even shown. Add some extra texts above and below the shortcode in that block. Then you can see if those texts are visible or not. It will help you troubleshoot why that entire block containing the text and button is not shown.

    You can also do the following test to verify that this is a theme setup related issue:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

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Viewing 15 posts - 616 through 630 (of 14,824 total)
← 1 2 3 … 41 42 43 … 987 988 989 →

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