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How to login as a customer without asking them for their password?

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › How to login as a customer without asking them for their password?

  • This topic has 4 replies, 3 voices, and was last updated 5 years, 3 months ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • January 15, 2020 at 7:06 pm #15153
    Stephan213
    Member

    I have a plugin for wordpress that allows me to login as any wordpress user. This is very helpful for troubleshooting user issues.

    However when I use this feature, my wordpress login changes to the user for wp-emember leaves we logged in as my own/main account.

    I have the box checked in settings to login to emember when logging in as wordpress user but it clearly does not work as expected.

    January 16, 2020 at 1:05 am #80247
    admin
    Keymaster

    This is not something we offer. The best option is to set the member’s password to something like “Change-Me” and then log into that profile from the front-end. Do your testing and then later you can notify the user and give him an update and request him to change his profile password.

    January 16, 2020 at 6:54 am #80248
    Stephan213
    Member

    There is an option in the wp emember settings that you can check that says if you login via wordpress user it will log you into your wp-emember and this work, it just doesnt work with account switching… not sure why

    January 16, 2020 at 4:24 pm #80249
    Stephan213
    Member

    The actual problem we are trying to solve is how to enter orders into wp-estore for wp-member orders when the order is via phone or mailed in check.

    January 16, 2020 at 8:51 pm #80250
    wzp
    Moderator

    Are you trying to manually add new members?

    https://www.tipsandtricks-hq.com/wordpress-membership/how-to-manually-add-members-to-your-site-1187

    For checks and telephone orders, you can also use the Manual Checkout option of eStore:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-how-does-the-manual-checkout-option-work-4489

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