[Peter]

Planning on starting work on this in a couple of days. Hopefully have something ready within a week or so.

[Peter]

I tried purchasing and downloading the photo and I noticed that I got a 0kb sized file.

Can you please download the latest version of the plugin and try your test again and let me know if you still have issues?

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[Peter]

jimkells,

What type of server are you on – shared, VPS or dedicated?

What is the value of your server’s php memory_limit?

Are your photos particularly big?

[Peter]

Hi Jordi,

Can you please check your general server logs to see if there are any php errors or warning related to this? (ask your host provider if you can’t find the server logs)

Can you also please enable debug for the photo seller: go to settings and scroll down to bottom and “enable logging”.

Then can you set up a test gallery with digital pricing of say $0.05 and provide the link to the gallery so we can make a test purchase.

[Peter]

When i click add to cart below the pic, it takes me to photo details page.

I don’t want photo details, Pricing of the pic and product details page.

You can’t go straight to the checkout without choosing one of the digital or physical variations of the photos. The whole concept of the photo seller plugin is that it requires the administrator to configure price lists. Within a price list you need to specify a physical or digital variation or both.

The thumbnails do not contain the required price list variation info and hence what you are asking for is not possible.

[Peter]

Hi,

Shortly after this I tried to import over 600 images

When you say “import” do mean selecting existing images in the wordpress system? Also, there is a huge difference between 65 and 600.

Sometimes depending on your server memory and processing power it will have limits on how much it can process and hence you may have gone over that threshold by choosing too many images for processing at the same time.

Did you also try a smaller number (eg, approx 65) and did it work for you? What happens when you try 100, or 200? Do these work?

Many of the images already uploaded have been indexed by Google, I don’t want to have to duplicate images by re uploading.

If you want those existing images (which are not currently part of the photo seller) to be part of the photo seller galleries, they will be duplicated irrespective of whether you import them externally or use the existing non-photo seller images.

Also, the indexed links will be different anyway because the photo seller generates SEO friendly links when it renders the gallery pages and these new links will obviously be different to the already indexed google links before the images were part of this plugin’s gallery.

[Peter]

They aren’t used for template 1 so you should be ok. (they’re used in some of the other templates – see the description text in the gallery settings page for more info)

I think at least one of those versions is also used for one of the album templates, but once again the default album template has a 150px thumbnail.

[Peter]

Hi Jonathon,

As per my email, my investigations showed no apparent issues.

If you see an issue again and you are able to give me the exact steps to reproduce it let me know and I will look into it again.

[Peter]

Can I turn off the medium and large default sizes it uploads?

I can’t remember off the top of my head whether turning those off will break photo seller.

Can you do a quick test and turn them off and see what happens?

[Peter]

The photo seller has basic shipping implementation so it won’t actually cater for your specific scenario. The plugin does however allow for paypal profile based shipping too. Maybe you could use that to set your shipping?

[Peter]

We will need to take a closer look at your site.

I will send you and email to get login details.

[Peter]

Doesn’t look like you have. I can’t see that CSS on your site anywhere.

Where did you enter it?

[Peter]

How did you add the code?

This is what you should do:

1) Go and grab the following plugin:

http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413

2) Then add the following CSS code in the settings of the above plugin:

.wps_digital_details_table td .qtyInput{

background: transparent;

}

[Peter]

1. Should I be content with your fix or is it better to find the code from the theme or plugin that is producing the extra files and resolve/delete the code that way?

The latest fix is the best solution currently.

2. Why do we need or have the extra sizes? Is that for other templates or sizes to fit other users needs? Is it possible to only convert the sizes we need and get rid of any extra sizes?

Yes we create the 2 extra sizes (150 and 200) for the photo seller because we need them and also creating those thumbs during upload helps in speeding up load time of a site. We also need to create watermarks too.

The other sizes are created by wordpress and currently wp does not allow you to remove those default sizes.

4. Why do we need 2 thumbnails or why is it creating 2 of them?

see answer for 2.

5. And lastly I have my variations set for these sizes on this photo. Yet none of these sizes are the ones being saved upon upload, so why do we need any of the sizes above? Is your plugin just using the full size image and then creating it to send to customer upon purchase? If so where is this file being served/stored from?

The plugin does not store any of the sizes which people download after they buy. It creates those sizes on the fly when they click the download link.

[Peter]

Where are the original photos you are trying to include into the gallery originating from? Are they from the standard wordpress media uploads directory? They need to be accessible because the plugin will need to copy them over to the special wp_photo_seller directories.

[Author]

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