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PhotoSeller Bulk Import not working properly

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › PhotoSeller Bulk Import not working properly

  • This topic has 11 replies, 4 voices, and was last updated 9 years, 12 months ago by Peter.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • March 1, 2015 at 1:08 pm #12293
    mikesight
    Member

    Hi there, my bulk upload always stops after 8 oder 9 pictures. I tested it about 4 times with several files.

    The watermarking works at normal upload. I had a problem with 150 Files then.

    I tried to set up wp_memory_limit up, no changes.

    Do you have a suggestion?

    March 1, 2015 at 10:37 pm #68859
    Peter
    Member

    How many photos files are in the zip file?

    Have you also made sure that there are no subdirectories in your zip file?

    Can you also please enable debug for the photo seller:

    Go to settings and scroll down to bottom and set:

    Enable Logging->Yes

    Have you checked your server log files to see if there are any other logs produced?

    April 29, 2015 at 7:28 pm #68860
    3OaksPhoto
    Member

    I have the same issue with the bulk upload not completing the process.

    Current settings are as follows:

    ; ================================================

    ; edit 2015

    ; Maximum amount of memory a script may consume (128MB)

    ; http://php.net/memory-limit

    memory_limit = 128M

    ; ========================================

    ; edited 2015 from 20M

    ; Maximum size of POST data that PHP will accept.

    ; http://php.net/post-max-size

    post_max_size = 100M

    ; edited 2015 from 20M

    ; Maximum allowed size for uploaded files.

    ; http://php.net/upload-max-filesize

    upload_max_filesize = 200M

    ; Maximum number of files that can be uploaded via a single request

    max_file_uploads = 100

    WP Photoseller Plugin Version: 1.9.1

    I zipped a bundle of images in various sizes and uploaded to the directory.

    Zip containers with <20 files and <20MB uploaded and processed properly.

    Zip containers with < 20 files and > 20MB did not load properly

    Zip containers with 29 files and < 20Mb loaded

    Zip containers with 29 files and > 20 MB did not load.

    On inspection, the processing stopped whenever the total files loaded into the gallery was >20mb no matter the combination of files or sizes.

    When I check the gallery, there is an incomplete file wherever the approx 20Mb mark in the number of files is.

    This is repeatable.

    I’ve added @ini statements to the theme and a few other things, but the bulk load always stops around the 20MB mark.

    I was able to upload the 29 files at 39MB to the gallery using the media upload process and WP Photoseller was then able to process the total amount of files correctly including watermark.

    May 1, 2015 at 1:33 am #68861
    Peter
    Member

    Does your zip file contain any subfolders?

    Currently the plugin expects your photos to be located in the root of the zip file and not in any subfolders.

    Also, have you checked your server log file to see what kind of logs (if any) are produced during the bulk upload failure?

    May 20, 2015 at 6:41 pm #68862
    jimkells
    Member

    I am having the same problem that bulk file upload fails after a number of images have been uploaded is there i suggested fix?

    May 20, 2015 at 11:54 pm #68863
    Peter
    Member

    jimkells,

    What type of server are you on – shared, VPS or dedicated?

    What is the value of your server’s php memory_limit?

    Are your photos particularly big?

    May 22, 2015 at 10:43 am #68864
    jimkells
    Member

    Business Linux server from 123reg, i beleive it is shared.

    memory_limit 128M

    I uploaded a number of pictures via the web front end last night instead of bulk and it’s still showing watermarking process is happing.

    May 22, 2015 at 11:32 pm #68865
    Peter
    Member

    I think your server doesn’t have enough grunt and is stalling during the image processing stages.

    In general, shared servers will not have enough resources to do the demanding processing which is required for images.

    Can you please check your server log file and let us know if you see any PHP errors which are related this? (Ask you host provider if you don’t know how to find this file)

    May 23, 2015 at 8:50 pm #68866
    3OaksPhoto
    Member

    Went through all the suggestions before posting the original reply. Found out that although the server was set for 100mb uploads, the zip file stopped whenever the total amount of files exceeded the 20mb mark.

    The files were zipped from within the file directory so there were no sub-directories.

    May 24, 2015 at 7:33 am #68867
    Peter
    Member

    We might need to log into your site to take a look.

    Found out that although the server was set for 100mb uploads, the zip file stopped whenever the total amount of files exceeded the 20mb mark.

    My educated guess is that it is during the processing of the photos where your site is failing.

    This could be occurring during the unzipping of the file or during the photo processing, ie, watermarking and and resizing.

    What type of server are you on – shared, VPS or dedicated?

    May 24, 2015 at 12:48 pm #68868
    jimkells
    Member

    If we where looking at better server options is there a spec that we should be looking for? To allow full operation of the WP Photo Seller that we have purchased

    May 25, 2015 at 2:23 am #68869
    Peter
    Member

    I think first I’d like to see the zip file which is failing so I can try it on a test site.

    I will contact you to get some details.

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