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Hi Patty, We sent you a site access request yesterday but it looks like you did not receive it. I will send you another one via your forum email address. Please let me know if you do not receive this email.
The cart will clear out after the session expires this will all depend on the browser. This is usually a few hours but the time can vary. If the customer restarts their computer this will also clear the session.
Hi Cemal, Please see the following forum post this will explain why this usually happens and how to fix it:
https://support.tipsandtricks-hq.com/forums/topic/settings-and-changes-not-saving#post-7392
Hi, You can find this text in the language file of the plugin. The following forum post will explain more about editing various text messages in our plugins:
How to customize various text/messages displayed by the plugin
Simple delete the text you don’t want to appear “Shopping Cart is Empty”.
Hi, Can you please run a transaction with the debug turned on. The following forum post will explain more about using the debug:
Are you using the plugin called “Bad Behavior”? This plugin blocks PayPal’s IPN you can read more about plugins that conflict with our plugins here:
Hi, I have sent you the latest version of the PDF Stamper with the newly added features Amin talked about above. Please let me know if you do not receive this email.
Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.
Hi, It looks like you may have forgot to do the deactivation and reactivation after updating the plugin, I believe the databases are out of sync. Doing a deactivation and reactivation should fix this issue. If it does not please let us know.
Hi Patty, I just sent you the updates you requested. We try to get updates off as soon as we get them but since we are in Australia they sometimes come in over night and don’t get sent till morning.
Let me know if you need anything else.
Hi, We will need to take a closer look at your site to see what is happening. I have sent you a site access request via email. Please let me know if you do not receive this email.
Hi, We will need to jump on your site and have a look at what is happening. I will send you a site access request via email. Let me know if you do not receive this email.
