Inventory is not updating

[samdamico]

WP 3.01

WP Estore v.3.6

http://samdamico.com

I’ve noticed that on the last few sales the inventory was not updating.

I’ve provided the most recent debug log.

Everything seems to be running ok.

How can this be fixed?

I also have not been receiving payment notification e-mails from the wp estore (paypal notifications are fine)

Thank you.

Sam

P.S. I changed this line to protect privacy

[08/15/2010 6:23 PM] – SUCCESS :Product Email successfully sent to

---

.com.

[08/15/2010 6:23 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[08/15/2010 6:23 PM] – SUCCESS :Post string : mc_gross=235.00&protection_eligibility=Eligible&address_status=confirmed&item_number1=10&payer_id=KH78UQYCM7LK4&tax=0.00&address_street=1325+North+Carolina+Ave+nE&payment_date=11%3A23%3A35+Aug+15%2C+2010+PDT&payment_status=Completed&charset=windows-1252&address_zip=20002&mc_shipping=0.00&mc_handling=0.00&first_name=Katherine&mc_fee=7.12&address_country_code=US&address_name=Katherine+Kelly&notify_version=3.0&custom=&payer_status=unverified&business=sam%40samdamico.com&address_country=United+States&num_cart_items=1&mc_handling1=0.00&address_city=Washington&verify_sign=An5ns1Kso7MWUdW4ErQKJJJ4qi4-AJgWciDFpUFrfakEvG0YTMGe2a2z&payer_email=katherine.kelly%40sutherland.com&mc_shipping1=0.00&contact_phone=443-243-5017&txn_id=3M00517114137053U&payment_type=instant&last_name=Kelly&address_state=DC&item_name1=Introduction+To+Photography.+Saturday%2C+September+18+Start.+%28Saturdays%2C+September+18%2C+25%2C+October+2%2C+9.+10am-1pm.%29+%28%29&receiver_email=sam%40samdamico.com&payment_fee=7.12&quantity1=1&receiver_id=LQ9SGUMXSZUA4&txn_type=cart&mc_gross_1=235.00&mc_currency=USD&residence_country=US&receipt_id=5287-2233-6845-6555&transaction_subject=Shopping+Cart&payment_gross=235.00&

[08/15/2010 6:23 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[08/15/2010 6:23 PM] – SUCCESS :IPN successfully verified.

[08/15/2010 6:23 PM] – SUCCESS :Creating product Information to send.

[08/15/2010 6:23 PM] – SUCCESS :Transaction Type: Shopping Cart

[08/15/2010 6:23 PM] – SUCCESS :Number of Cart Items: 1

[08/15/2010 6:23 PM] – SUCCESS :Item Number: 10

[08/15/2010 6:23 PM] – SUCCESS :Item Name: Introduction To Photography. Saturday, September 18 Start. (Saturdays, September 18, 25, October 2, 9. 10am-1pm.) ()

[08/15/2010 6:23 PM] – SUCCESS :Item Quantity: 1

[08/15/2010 6:23 PM] – SUCCESS :Item Total: 235.00

[08/15/2010 6:23 PM] – SUCCESS :Item Currency: USD

[08/15/2010 6:23 PM] – SUCCESS :Download Link : Introduction To Photography. Saturday, September 18 Start. (Saturdays, September 18, 25, October 2, 9. 10am-1pm.) () – This product does not have any downloadable content

[08/15/2010 6:23 PM] – SUCCESS :Product Email successfully sent to

---

.com.

[08/15/2010 6:23 PM] – SUCCESS :Notify Email successfully sent to sam@samdamico.com.

[08/15/2010 6:23 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[08/15/2010 6:23 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[08/15/2010 6:23 PM] – SUCCESS :AWeber signup email sent.

[08/15/2010 6:23 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[08/15/2010 6:23 PM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.

[08/15/2010 6:23 PM] – SUCCESS :Paypal class finished.

---

[Ivy]

Hi, It looks like you may have forgot to do the deactivation and reactivation after updating the plugin, I believe the databases are out of sync. Doing a deactivation and reactivation should fix this issue. If it does not please let us know.

[samdamico]

Thank you Ivy.

I’ll try that.

Sam

P.S.

Am I correct in assuming that a simple deactivation and reactivation is enough or do I need to re-install the upgrade?

[samdamico]

Hi Ivy,

I just ran a test and no changes were made to the inventory.

As the seller. No Notification e-mail was received from wpestore; only from paypal.

As the buyer I only received the e-mail from paypal.

Here’s the test page. http://samdamico.com/wpestore-test/

Please let me know if you need more information.

Thank you.

Sam

P.S.

I tried to get the debug log from the transactions but they did not appear. Last date from debug file is 8/15. Ive had a few transactions since that time but they are not appearing.

[Ivy]

Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.

[Author]

Posts