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Paypal says there's nothing in my cart when there is

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Paypal says there's nothing in my cart when there is

Tagged: connection, domain mapping, estore, PayPal, WPMU

  • This topic has 22 replies, 6 voices, and was last updated 14 years, 8 months ago by amin007.
Viewing 8 posts - 16 through 23 (of 23 total)
← 1 2
  • Author
    Posts
  • August 26, 2010 at 5:04 am #23618
    etcher
    Member

    Here is the link to my page with the payment buttons: http://jacksonfahnestock.com/wp-admin/post.php?post=1386&action=edit; I checked my PHP session settings and they seem to be o.k. We’ve recently had a full moon here in San Francisco–could this be a factor?

    August 26, 2010 at 9:20 pm #23619
    cdarkins
    Member

    Hi!

    Thank you for your fast reply!

    The site is

    http://www.gameaudio.net

    I think it has something to do with the server/hoster

    I can see that the maindomainzone is gameaudio.net without www.

    But when I change WP’s General-Settings to without www it doesn’t work either.

    In the DNS settings of the server I can see that there is an CName entry http://www.gameaudio.net.

    Could this be the reason for my problem? What to do in that case?

    If this helps I can send you an admin-login to the site or FTP-acces, just give me an adress where I can send it.

    Cheers,

    Charles

    August 27, 2010 at 1:26 am #23620
    amin007
    Participant

    Thank you for the link. I did a quick test and found out that the PHP Session on your server is not working correctly (it’s not storing the values).

    The details of this issue and what you should do to fix it is explained on this post (see the “PHP Session issue” section):

    https://support.tipsandtricks-hq.com/forums/topic/paypal-says-your-shopping-cart-is-empty

    August 29, 2010 at 3:39 pm #23621
    cdarkins
    Member

    You were right. It works fine now!

    Thanks for the fast help!

    Great plugin, great price and obviously good and fast support!

    August 29, 2010 at 8:00 pm #23622
    etcher
    Member

    I finally got the attention of the right tech person at my web hosting service and they indeed reset the PHP session correctly. Thanks for hangin’ with me while this all got straightened out!

    August 30, 2010 at 1:35 am #23623
    Ivy
    Member

    Hi, I am glad this all got figured out. =)

    October 9, 2010 at 1:25 am #23624
    dowgirl
    Member

    I have a paid verion of the estore and installed it with no issues on a development site for a client. They didn’t go with the same hosting company, as I recommended, and now the shopping cart is empty, according the PayPal, when you try to pay. I’m a bit in the middle here and I suspect session problems but if I browse away from the cart, the product stays. it is just going to PayPal. http://annereith.com/store/products-page/ is the store page. Someone at the hosting company says everything with sessions is fine, but clearly something is wrong. It works just fine on http://annereithdev.com/store/products-page/

    In the WordPress settings both the WordPress URL and site URL are http://annereith.com, but the WordPress URL is grayed out. I don’t know if this is installed in an MU implementation or not.

    I can provide password.

    Kim

    October 9, 2010 at 11:52 pm #23625
    amin007
    Participant

    I have sent you an email to get site access so I can investigate this.

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