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amin007
ParticipantIt can take upto 24 hours for us to reply in some cases (worst case scenario). This is explained in our terms and conditions and all of our support guideline documents:
If you work on a time sensitive project then I would recommend that you use a different product where the person/company behind it can offer you support quicker. We simply cannot offer that kind of support and we convey this message up front to the customer before he/she makes a purchase.
June 25, 2011 at 12:14 am in reply to: Free Member – configure to get complete registration email #33670amin007
Participantamin007
ParticipantSent you an email for this.
amin007
Participant“reset my Key for e-member” – what do you mean by that? eMember does not have any key?
amin007
ParticipantNope, can’t import expiry dates because eMember does not work based on hard expiry dates for membership expiry. It calculates the expiry date based on the membership level and the join date.
amin007
ParticipantPlease post a link to your products page. Have you made any kind of modification to the plugin?
June 24, 2011 at 6:48 am in reply to: What happens when a paid membership expires or is cancelled #33613amin007
ParticipantThe admin does not get notified. We will look into adding an option so you can chose to notify the admin too.
amin007
ParticipantI have sent you an email to get site access so I can debug this and get to the bottom of this.
amin007
ParticipantUpdate: You can also use the bulk member data importer addon:
http://www.tipsandtricks-hq.com/wordpress-membership/bulk-member-data-importer-addon-853
In that case, one option would be to use the PHPMyAdmin tool to import your members data into the eMember database. This article might be of some help:
amin007
ParticipantI haven’t seen this in the past unfortunately.
June 24, 2011 at 1:18 am in reply to: Paypal invoice no longer displays "Shipping", only "Handling" #33664amin007
ParticipantBasically, There was a bug in PayPal that prevented us from using the variable where we can specify the total shopping cart shipping amount. Using the handling cart variable was the workaround at the moment. If PayPal has fixed it up so there is now a variable that can be used to specify the total shipping amount of the cart then I will change it in eStore to use that. I will need to do some testing for this but PayPal sandbox is down for maintenance at the moment.
Regarding the shipping… yes, you are correct. PayPal only uses that if you are using the profile based shipping. As far as I know PayPal does not allow you to specify the shipping method if you are not using the profile based shipping. You can contact PayPal and if there is an API for it then I will look into it.
amin007
ParticipantI have done another build where I made it so the variation prices also use that function to display the amount and the currency symbol. Please get this build from here and then do the change mentioned in the above post and your variation should display the currency symbol on the right:
amin007
Participant“My managed hosting provider pushes updates on plugins every so often” – I am not familiar with this type of practice. WP eStore does not have automatic update so they won’t be able to push any update anyway. The only way to update eStore is to get a build from here and update it yourself:
amin007
ParticipantThe PHP session is not configured correctly on this site. You need to contact your hosting provider and tell them to fix the session issue so PHP session works on your site.
Tell your hosting provider that the following error is generated when a plugin tries to start the PHP session. They will know how to fix it.
Warning: session_start() [function.session-start]: open(path/to/session/file, O_RDWR) failed
This post will explain more on PHP session issue:
https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly
Other helpful posts for you to read:
– https://support.tipsandtricks-hq.com/forums/topic/php-errors-showing-up-on-my-blog-pages
– https://support.tipsandtricks-hq.com/forums/topic/errors-after-activating-plugin
amin007
ParticipantDo they have an API for it? First you need to know how they expect the details to be passed to them then I can tell you where in eMember you can look.
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