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Login Not working and Forgot Password Not Working

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Login Not working and Forgot Password Not Working

  • This topic has 1 reply, 2 voices, and was last updated 6 years, 3 months ago by admin.
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    Posts
  • April 8, 2019 at 10:11 am #15386
    Es Web Design
    Participant

    This is a free membership and I am a member, but it will not let me login and see the pages which I have protected, like this one: thescienceof.org/newsite/teaching/ Login does not appear to be working. I have gone in and changed my password, to no avail, still will not let me login.

    When you enter your username and passowrd, the screen just flashes – no error – does not say incorrect password or anything.

    So, I clicked on Forgot Password? I do not receive an email to reset my password. So Password Reset not working either.

    April 9, 2019 at 6:14 am #79445
    admin
    Keymaster

    I went to that page and clicked on the login link, it showed me the login form correctly. Regarding the password reset, please enable the debug option in the plugin then do a test password reset. The log file will show if the plugin is executing the email sending code or not.

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