[stevecas]

I think you have given me the answer with spiders,robots and web crawlers.

The measure is taken from the Manage Products section of eStore and by accessing the tables through my PHP.

Free downloads are downloaded by clicking on the download link from eStore. the directory is protected and is not in the wp-content-uploads directory.

Regards

Steve

[stevecas]

yes I did that first

[stevecas]

Hi

1. yes

2. I only stamp the paid for files, the free downloads with just a download link work okay

3. removed pdf stamper add on

Still not working and I get this message “Apologies, but the page you requested could not be found. Perhaps searching will help”

with this url http://femdomcave.com/wp-content/plugins/wp-cart-for-digital-products/Error!

This error does tie in with updating pdf stamper along with membership and affiliate plugins the other day

[stevecas]

My download links are still not working and my host has given the following information:

“This part of the code is causing an error:

// If the encrypted link did not contain a file URL, use the product download URL instead.

$file_path = (!empty($url) ? $url : $retrieved_product->product_download_url);

$url is set to “Error!” which causes the redirect to the error page.

This $url value is derived from $_GET which I note is the same in all the URLs you gave.

Therefore, the software isn’t correctly producing $_GET.

I can look into this further if I have some pointers as to how $_GET is created but are you sure it’s definitely correctly setup?”

The only think different that has occurrd was updating to the latest version of estore a fed days ago and since then the downloads from the links have not worked. The free download section still works and so does the admin generated link.

Help

[stevecas]

Just to add the post above this is the URL that shows after a failed download:

http://mysite.com/wp-content/plugins/wp-cart-for-digital-products/Error!

[stevecas]

It appears not to be a server problem – their reply is:

“Are there any other PHP requirements for this software (e.g. register globals, or magic_quotes_gpc disabled)?

I can’t see that this is a hosting related issue – the script just isn’t decoding the file variable in to a valid download file.”

This is a real problem for me now as downloads are not being received.

[stevecas]

Thanks for info. permisssions okay and no .htaccess restrictions, only started to happen after update. Talking to host about potential server problems now so will post reply.

Maybe I’ve got the download manager settings wrong.

[stevecas]

Since updating to the latest version a couple of days ago the download links for the customer are no longer working. Although there have been sporadic issues in the past this is no affecting all downloads.

The error message just says “apologies, but the page you requested could not be found. Perhaps searching will help.” I have tried the link in the customer email and get the same result.

If I go to admin and create the link from there then the download works.

Any suggestions as to what might be wrong?

[stevecas]

Thanks Amin – it has stopped now. The buyer had a problem with his paypal I have now discovered and he couldn’t download his notification emails or something – so it does sound like a paypal problem.

Is there anyway I can reset the affiliate payout records?

Thanks

[stevecas]

Yes using the revenue sharing option.

No what has happened is that one buyer bought quite a large amount of the library and everything worked fine. The next day the admin email saying we had a purchase arrived again – that is after paypal had been credited with the original purchase and the affiliate account worked fine. This email triggered off a credit to the revenue sharing affilliates but there was no corresponding paypal credit (thank goodness). This has happened about 4 or 5 times but appears to have stopped now.

Unfortunatley this really messed up the affiliates sales stats and of course payouts could not be made automatically.

I deleted all the extra credits but the payouts page has repeated payouts which have not been made.

Is there anyway – apart from solving the problem above, I can reset the affiliate records?

Thanks

[stevecas]

Version 1.8

When converting in word it is set to maximum – only other choices are off and tags only. I don’t always create the pdf file as they are contributed to the site.

[stevecas]

Hi Ivy

Problem sorted and it was all my fault! I had a plugin called Bad Behaviour that was blocking my server from accessing the appropriate files. Bad Behaviour de-activated now and all working okay.

[stevecas]

This is causing me grief, not only do the download links not show on the thank you page, and as mentioned above the shopping cart does not clear but also the customer does not receive the email with the download links.

Is there a way to confirm this is a paypal problem and not something I’ve done wrong, incidentally it was working fine 2 days ago.

[Author]

Posts