Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › encrypted links not working, cant find solution on forum
- This topic has 33 replies, 7 voices, and was last updated 13 years, 3 months ago by wzp.
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May 24, 2011 at 9:15 pm #32738olivernatMember
I am also having a problem with my links. It is taking me to a “file not found” page. The URL I pasted in for the ebook download is still working – which leads me to believe it is an encryption issue. I’ve checked all the things mentioned in this posting and none seem to work.
Any help is much appreciated.
The link is here:
May 24, 2011 at 9:23 pm #32739wzpModerator@olivernat According to the page not found message, your server is not able to find the “download.php” file in the plugin directory. Please check to make sure it exists.
Also, please check the WP eStore -> Settings -> General Settings -> Digital Product Delivery Settings section to see if any warning messages are listed.
May 24, 2011 at 9:39 pm #32740olivernatMemberI have the download.php file in my directory. I see no warning messages listed in the area you mentioned? Could it be something with the random code?
May 24, 2011 at 10:20 pm #32741wzpModeratorI think I see the problem…
I know the download.php file is executable, because if I call up the URL http://livingkitchenwellness.com/wp-content/plugins/wp-cart-for-digital-products/download.php I get an invalid request message from the script, because I didn’t include the query string.
So, that means the problem is the query string. If I add the query string back into the URL, the site returns a page not found, instead of executing the download.php file, because it is interpreting the query string as part of the URL; instead of passing it to download.php like it should.
In other words, it is actually trying to load a file called download.php?file=2xOa%2FCoFUPKTjKTq instead of executing download.php and passing it the file=2xOa%2FCoFUPKTjKTq query string.
I believe that there are problems with the Mod Rewrite rules on the server.
May 24, 2011 at 10:32 pm #32742olivernatMemberOkay – much appreciation for your time on this..
this problem with my rewrite rules – is this something I can fix – or do you have any suggestions there?
May 24, 2011 at 10:39 pm #32743wzpModeratorI’m personally not an expert on these, but You might try backtracking and see if you updated anything besides eStore lately. Also Google searches for the keywords “query string URL WordPress” come up with some interesting results.
May 25, 2011 at 11:14 am #32744stevecasMemberMy download links are still not working and my host has given the following information:
“This part of the code is causing an error:
// If the encrypted link did not contain a file URL, use the product download URL instead.
$file_path = (!empty($url) ? $url : $retrieved_product->product_download_url);
$url is set to “Error!” which causes the redirect to the error page.
This $url value is derived from $_GET which I note is the same in all the URLs you gave.
Therefore, the software isn’t correctly producing $_GET.
I can look into this further if I have some pointers as to how $_GET is created but are you sure it’s definitely correctly setup?”
The only think different that has occurrd was updating to the latest version of estore a fed days ago and since then the downloads from the links have not worked. The free download section still works and so does the admin generated link.
Help
May 25, 2011 at 11:51 am #32745wzpModeratorThat is what I previously mentioned… that “Error!” is because the PDF Stamper had a problem. Could you please confirm for me the following information?
1. Are you trying to download a file that uses the PDF Stamper?
2. If #1 is yes, can you download other files that do not use the PDF Stamper?
3. If #1 is yes, can you manually stamp the file?
4. If #1 is no, is the product URL valid?
May 25, 2011 at 12:28 pm #32746stevecasMemberHi
1. yes
2. I only stamp the paid for files, the free downloads with just a download link work okay
3. removed pdf stamper add on
Still not working and I get this message “Apologies, but the page you requested could not be found. Perhaps searching will help”
with this url http://femdomcave.com/wp-content/plugins/wp-cart-for-digital-products/Error!
This error does tie in with updating pdf stamper along with membership and affiliate plugins the other day
May 25, 2011 at 1:08 pm #32747wzpModeratorAfter you removed the PDF stamper plugin, did you remember to uncheck the Use PDF Stamper checkbox for the product entry?
May 25, 2011 at 1:37 pm #32748stevecasMemberyes I did that first
May 25, 2011 at 2:30 pm #32749wzpModeratorCould you please complete my contact form https://TheAssurer.com/contact and leave me a way to directly contact you? If you are outside the U.S. you can also leave me a Skype ID.
August 18, 2011 at 4:42 pm #32750ashdrumMemberI have a legitimate copy of the eStore plugin and my encrypted links don’t work either. This is one of the main reason I purchased this plugin and it appears not to work.
I have tried resetting the shopping chart to default on the admin page, but to no avail. I don’t even get an error number or message.
Here is an example of my encrypted code”
Help!
August 18, 2011 at 6:47 pm #32751wzpModeratorPlease enable the debug logs run a few tests then look at the download_manager_debug.log file. What does it say?
August 19, 2011 at 12:31 am #32752adminKeymasterThis post might also be helpful:
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