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An error occured while trying to stamp the file

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › An error occured while trying to stamp the file

Tagged: large file, pdf stamper, stamping large file

  • This topic has 8 replies, 6 voices, and was last updated 12 years, 9 months ago by admin.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 6, 2010 at 12:34 pm #1790
    stevecas
    Member

    After pressing stamp it the following message appears:

    An error occured while trying to stamp the file!

    Warning: fseek() [function.fseek]: stream does not support seeking in /home/femdomca/public_html/wp-content/plugins/wp-pdf-stamper/lib/fpdi/pdf_parser.php on line 0

    Can you help please

    September 7, 2010 at 1:12 am #23984
    amin007
    Participant

    What version of the PDF Stamper plugin are you using?

    Do you happen to know what compression settings you used when creating the PDF file in question?

    September 7, 2010 at 7:06 am #23985
    stevecas
    Member

    Version 1.8

    When converting in word it is set to maximum – only other choices are off and tags only. I don’t always create the pdf file as they are contributed to the site.

    September 8, 2010 at 12:59 am #23986
    Ivy
    Member

    Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.

    September 10, 2010 at 3:31 am #23987
    amin007
    Participant

    Turned out that PDF file was large (15MB) and the server was a bit slow so it was taking time to stamp every page of the file. In the meantime the server killed the script because it crossed the script execution timeout threshold. Increasing the PHP timeout value in the php.ini file to two minutes (120 seconds) helped.

    October 28, 2010 at 2:40 am #23988
    Anonymous
    Guest

    I get the same error and my file size is only 127kb plus I used print to adobe pdf to convert my Microsoft Word Document to PDF. Yes I have curl library installed plus I am using php 5.2.9 I also went through the checklist and make sure I did everything it asked and it is still not working.

    October 29, 2010 at 12:16 am #23989
    amin007
    Participant

    Hi, I couldn’t find your details in the customer database for PDF Stamper. I will send you an email to take care of it then troubleshoot the issue.

    August 7, 2012 at 10:19 am #23990
    awoob4tipstricks
    Member

    I was having the same problem that many have been complaining about here as regards stamping large file. I was able to stamp my small size PDF (an extract from a large file) successfully but whenever I tried to stamp the large file, it never got successful. I had went to my php.ini file and increase the execution time to different large number and testing after each of them but couldn’t still get the 38.5MB file stamped.

    In fact, very funny, I increased the execution time to 900, yet couldn’t stamp still.

    August 7, 2012 at 11:42 pm #23991
    admin
    Keymaster

    If the server doesn’t have enough power to handle stamping of a large file then you will have this issue. Ideally it shouldn’t take more than 5-10 seconds to stamp a file if the server is powerful enough (the larger the file, the more power is needed). More details on this can be found on our minimum requirement page (We make it clear on our sales page that the PDF stamper has minimum server requirement):

    http://www.tipsandtricks-hq.com/wp-pdf-stamper/minimum-requirements-for-the-wp-pdf-stamper-plugin-104

    Here is an helpful post:

    https://support.tipsandtricks-hq.com/forums/topic/is-it-possible-to-speed-up-stamping-takes-30s

    You should never need to set the execution time more than 30 seconds given your server has the power to handle stamping of large PDF files.

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