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Here is the additional debug info that you were looking for.
Executing DB update. Debug data: active|5|2013-02-01
It appears that it is attempting to update everything correctly, so I looked at the corresponding membership level 5 in WP-eMember. I found that when the “edit” button was clicked nothing would happen. Other “edit” buttons associated with other membership levels the button works. I have re-installed a fresh copy of WP-eMember and now the edit button works correctly. I will wait for another incident to occur to see if the error is fixed.
Thanks Scott
I have updated to the plugin sent to me with upgraded debug. Currently waiting on a membership to be renewed. I will update with debug logs as soon as one occurs. What email address should I use to send the logs after I post the incident here? I assume there will be sensitive information that can’t be posted here. thanks again for your help in this matter. Scott
It did update to the correct date, 01/22/2013. The only edit that I had to make was changing the expired to active.
I am experiencing a similar issue and started following this post to resolve the issue. My members pay for a specific term and at the end of the term the account expires. The member can log into the expired account and purchase a new membership term. I am seeing everything in eMember update correctly except for changing expired to active. I was able to manually change the expired account to active. As listed above, I have loaded a fresh copy of WP eStore, prior to this event. I have enabled the debug log after this event, but there was some information in the log from the transaction that had an issue. I don’t know if that will help. I have masked the real users email addresses. The email address bbb was the same in both cases. I can offer the unedited log if desired. The eMember level 6 is a one month subscription. Thanks in advance for your help in troubleshooting this issue.
[01/22/2013 7:29 PM] – SUCCESS :eMember user payment debug data: Unique ID: 9CT66154SK829602F| Email: aaa@yahoo.com| Level: 6
[01/22/2013 7:29 PM] – SUCCESS :Upgrading member account
[01/22/2013 7:29 PM] – SUCCESS :Not using secondary membership level feature… upgrading the current membership level of member ID: 23
[01/22/2013 7:29 PM] – SUCCESS :Setting the TO EMAIL address for membership upgrade notification to: bbb@yahoo.com
[01/22/2013 7:29 PM] – SUCCESS :Member signup/upgrade completion email successfully sent to: bbb@yahoo.com From email address value used:KidsFashionPassion <admin@kidsfashionpassion.com>
WP eMembers – v8.2.1
WP eStore – v6.9.6.8
WordPress – v3.5
OK,thanks. I have the “Options All -Indexes” in my main htaccess file in the www folder, will this suffice? I think I may be reading too much into this whole hardening WP thing.
I do not have any digital downloadable content.
I have the standard .htaccess file in the root www directory. I was attempting to secure the wp-content directory with its own .htaccess file. I can certainly add .htaccess to the individual folders and leave the eMember/eStore folders unrestricted. to outside access.
I have eMember and W3TC working successfully together. Something I noticed recently is that when you are logged into eMember the page loading speed slows way down. Once you log out, the page load speed returns to normal.
I am assuming that this is due to ap_id, cart_in_use, eMember_in_use in the rejected cookies.
Is this normal behavior or do I have something misconfigured?
Thanks in advance, Scott
I have attempted the instructions given except for the upgrade portion as I was not upgrading.
1)deactivated and deleted the plugin.
2)re-installed same version of plugin that I was currently at, version 8.01 of eMember.
This has not corrected my issue and the problem continues.
I also do recall seeing any of the causes listed in the FAQ “under the hood” of my site. Just a side note.
Scott
No I have not updated the eMember Plugin recently, however I will attempt to instructions you have provided.
There is one of these links for each user that registered in the eMember debug log.
href=”http://kidsfashionpassion.us5.list-manage2.com/subscribe/send-email?u=4c38862681c33dfb160f5aa8d&id=1e89f1bc67&e=ZGVtaWRpb25AYW1lcml0ZWNoLm5ldA==”>Click here to update your profile.
It seems to be linked to Mailchimp if you paste it into a web browser. I would like to verify what this does and how to disable it, if necessary.
The logs were only enabled for a short time while troubleshooting a supposed mailchimp issue. Yes, I do know how the got there and lessons were learned. How do you disable the links that are in the logs? If clicked, it appears that an email is sent.
