eMember – registration emails appear to not be sent via Mailchimp

[onerock.scott]

It appears that my eMember/eStore integration with PayPal are working as the members are created and the PayPal payment is received with notification of the sale sent to me. It appears that the “complete your registration” emails are not being sent after the payment is completed. I am unsure how to confirm this as I cannot seem to find a way to view email logs in Mailchimp. What is the best way to troubleshoot this from the plugin side?

Thanks

Scott

[Peter]

Hi Scott,

Where have you specified your MailChimp listname, ie, in eStore or eMember?

Can you please enable debug for eStore and eMember and please share the output for

eStore_post_payment_debug.log and eMember_debug.log.

This link shows how to enable debug:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[onerock.scott]

I have verified that the mailchimp integration info is in both eStore and eMember. I will need to enable the debug and capture a transaction. I will get back to you later.

[onerock.scott]

I have verified that the users are getting the emails. I have reworded my Thank You page for very explicit instructions stating that that they will not be able to log in without completing registration and the email may be in junk mail. Thanks and sorry for opening a none issue ticket.

[Author]

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