[Katharina]

I know this is an old thread – but customers are facing the same problem: they have the PayPal window open already and from there use the browser-back button. Which leads to the error message “Your cart is empty …”
Before you ask…
– no PHP problem, passed your check successfully
– no caching plugin on site
– specific page for Cancel URL is defined

Where in version 8.2.6 is the “Enable Fancy Redirection On Checkout” located you were mentioning above? I could not find it.

Thanks in advance,
Katharina

[Katharina]

Thanks for your information, I was quite sure that there is no way. In this shop it’s a more elderly audience using the audio-books and they sometimes are not that familiar using the browser…

As you suggested, we will indicate more specific information in the mail.

Best regards
Katharina

[Katharina]

Thanks for your help.
The original file has the same output with \r\n

The file I changed was saved as UTF-8

Seems to be a Mac problem – I checked with a PC: everything is fine.

I will leave it as it is, you may close the topic.

Best regards
Katharina

[Katharina]

Sorry, I’ve forgotten to send the URL
[jovannelsen.de/digital-shop]

The first two products are test-dummies for physical products
2222 TEST FÜR NICHT DIGITALES PRODUKT
TEST FÜR NICHT DIGITALES PRODUKT

Page is not in the navigation yet, still dev mode

[Katharina]

Yes, this ony happens in the company details area; body of receipt is fine

[Katharina]

Please be assured – I checked this before posting here. No caching plugin on site. All plugins deactivated: \r\n stays at the beginning of new line in the area company information

[Katharina]

Thanks.
In the create-reciept-pdf.php I changed in row #219 the Column titles to have them in German.

[Katharina]

Well, does not work in this case means: the calculation of the shipping costs does not calculate.
In fact, I have physical goods (book), here the shipment costs should depend on how many books are ordered: 1-5 products in cart: shipping costs EUR 5.00
6-10 products in cart: shipping costs EUR 10.00

This does not apply. Actually I do not see any shipping costs for the physical goods right now.

I checked all possible parameters:
defined shipping costs per physical product – in this case these shipping costs apply, not the bulk quantity shipping costs
defined base shipping costs – in this case these apply but not the bulk quantity shipping costs. Then I found a post here and followed the instructions: disabled all shipping cost (base and individual product because the addon is overriding these), but it does not override. I just don’t get the addon working.
Thanks for your assistance

[Katharina]

:::
found it in the languages folder. Where else 😉

I translated all missing strings for .de – where can I share and upload the ger.php for the community?

best
Katharina
:::

[Katharina]

Hi there,
this worked out:

Incorrect Server Setup related to URL ReWriting – Cause and Effect

Thanks & best regards
Katharina

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