[bluegiraffe85]

Awesome! That worked. Now how about the labels that appear when a members is logged in:

You are logged in as:

Your membership level is:

etc?

The labels display fine, but not the information that comes after (the logged in suer name or membership level, for example).

Thanks for your help!

[bluegiraffe85]

It turned out to be a plugin conflict.

I had already looked at your list of problem plugins and had also deactivated the plugins in the account that I didn’t recognize. However, at your suggestion, I went ahead and deactivated all but the shopping cart plugins.

And discovered that one of the plugins that I had installed was the problem. Download Manager.

With the features in eStore, the client no longer needs this plugin anyway, so it’s no big loss.

Thanks again for your awesome support (even when the problem isn’t yours).

[bluegiraffe85]

I added that code and it didn’t change anything.

But I noticed that it says this at the top of the edit screen: wp-eMember/css/eMember_custom_style.css (inactive)

Does the stylesheet have to be activated in order to work?

[bluegiraffe85]

I’ve switched all of the buttons to buy now so the client can sell her items, but this page has a add to cart button that you can test:

[http://naturallyprosperous.com/button-test/]

I’m not asking you to fix this — I understood from reading the forum that it is likely a hosting company problem. However, I don’t know enough about PHP to explain to the hosting support people what else they need to do to fix this. So what I’m asking from you is to 1. verify that it is indeed a php issue and therefore the hosting company’s issue, and 2. give me some more details that I can pass along so they can accurately fix the problem.

The hosting company said, “the account is set up to accept sessions” which seems to be the equivalent of “it should work.” But it doesn’t work and I need help explaining what could be not working. Simply assuming that they “know how to fix the issue” isn’t helping my client.

Thanks for ANY additional light you can shine on this issue.

[bluegiraffe85]

Okay, I got the email to send by checking the box “Send Email to Member When Added via Admin Dashboard” under Email Settings -> Email settings.

However, when I added the code I wanted into that box, this is what was in the email that I received:

You now have access to the {membership_level_name} materials at website.com.

If I could just get that shortcode to pull the correct membership name, I’d be set.

BTW, it appears that this email — from the Email Settings, Registration Complete area — won’t actually send unless the checkbox on the add member admin screen “Send a Notification to the User” is also checked. Maybe the answer is to simply remove the “on the fly” editing options and add a note that says the Registration Complete email will be sent (and add these other fields to that default email).

[bluegiraffe85]

Thanks for sending me an updated version of the eMember plugin. I installed it — and it isn’t working.

When I saved a new member, the changed wording that I used in the Account Status Email did NOT save for use next time, as you said it would.

AND, it also never sent the email to the user’s email address either. I don’t know if these two events are related.

It did subscribe the user to my mailchimp list correctly. It seems to only be the sending of the system email that is not working.

I turned debug on and then added a new user. I’ll post the results below.

Please let me know if you need access to the account in order to trouble shoot this.

[01/26/2013 5:16 AM] – SUCCESS :===> Performing autoresponder signup if needed (member was added via admin dashboard) <===

[01/26/2013 5:16 AM] – SUCCESS :Performing membership level specific autoresponder signup if specified.

[01/26/2013 5:16 AM] – SUCCESS :End of membership level specific autoresponder signup.

[01/26/2013 5:16 AM] – SUCCESS :Performing global autoresponder signup if specified.

[01/26/2013 5:16 AM] – SUCCESS :Creating a new API object using the API Key specified in the settings: eb9785e50b9a5d3357829b7e3be16e4d-us6

[01/26/2013 5:16 AM] – SUCCESS :Mailchimp email address to signup:jason@conversation2sales.com

[01/26/2013 5:16 AM] – SUCCESS :Mailchimp list to signup to:Beabove Leadership News

[01/26/2013 5:16 AM] – SUCCESS :MailChimp target list name: Beabove Leadership News

[01/26/2013 5:16 AM] – SUCCESS :Checking list name : Beabove Leadership News

[01/26/2013 5:16 AM] – SUCCESS :Found a match for the list name on MailChimp. List ID :f5495fc99e

[01/26/2013 5:16 AM] – SUCCESS :List ID to subscribe to:f5495fc99e

[01/26/2013 5:16 AM] – SUCCESS :Subscribing to MailChimp without double opt-in… Name: jason hall Email: [jason@website.com]

[01/26/2013 5:16 AM] – SUCCESS :Send welcome email option is disabled. Setting the send welcome flag to false.

[01/26/2013 5:16 AM] – SUCCESS :MailChimp Signup was successful.

[01/26/2013 5:16 AM] – SUCCESS :Mailchimp signup operation performed. returned value:1

[01/26/2013 5:16 AM] – SUCCESS :End of global autoresponder signup.

[bluegiraffe85]

I am setting up eMember for a client and they will be manually adding members to some of their membership levels. I’d like that default text in the Account Status Update email to include the password and username and a link to login. I know that you can put whatever code you want in there “on the fly”, but this is what I want it to include:

You now have access to the {membership_level_name} materials at website.com.

Please use the login details below to access your materials:

Username: {user_name}

Password: {password}

Please login to the member area at the following URL:

{login_link}

You may also update your profile here:

[http://www.website.com/edit-profile/]

Let us know if you have any questions.

This way, my client doesn’t have to change anything — just push send. They aren’t very technical and if they had to copy/paste this in every time, they would simply throw up their hands in frustration.

I know most of these bits of phrase can be edited in the language folders and those changes are not lost during upgrade. But I didn’t see this particular message copy in there.

Can you tell me how to add this? Not “on the fly”, but so it is always in that box? That would be great.

Lesa

[bluegiraffe85]

I don’t have either of those options enabled so it looks like that leave choosing between the theme or eStore.

It seems like there are a lot of theme developers who don’t write good code. This is why I use one theme almost exclusively for my client’s websites – I know the code is good and doesn’t cause conflicts like this. Plus, their customer support is awesome (much like yours).

Thanks for your help.

[bluegiraffe85]

Okay, eStore is reactivated.

[bluegiraffe85]

Yes they do have specific requirements, that is why I posted the question. What do you mean by “custom development”? Does that mean “hire someone to do it for you”? Or, “we will offer that in a future version”? Or “you are out of luck”? Please be more specific.

My client has only just started selling her new product and doesn’t yet have a lot of sales. Placing orders manually will work in the short term. I just need to know if I should tell her that an automated solution is coming… or if we need to find a different shopping cart solution.

[bluegiraffe85]

I’m trying to do this as well — integrate eStore with Vervante. The problem is that Vervante REQUIRES that their part number be included in the emails that they receive. As far as I can tell, there is no way to add this number in eStore.

Here is a link to Vervante’s requirements: [http://store.vervante.com/download/Email%20for%20format%20for%20Order%20Processing.pdf]

They don’t list the ability to receive order information via a URL, only via email.

[bluegiraffe85]

Just first name. Is that enough to make the subscribe fail? I’ll have to keep that in mind for the future, if that is true.

[bluegiraffe85]

I fixed it. Used cpanel to access the user database and copied the permissions from another account with administrator access. Took just a minute to fix.

[bluegiraffe85]

This is the full error:

Fatal error: Call to undefined function curl_init() in /home/wellness/public_html/wp-content/plugins/wp-cart-for-digital-products/lib/auto-responder/aweber_api/oauth_application.php on line 495

[Author]

Posts