eStore — one product not subscribing to Mailchimp

[bluegiraffe85]

Hi guys,

I am working on a customer site. I’m using eMember and eStore. I have two paid membership “products.” One is subscribing buyers to the correct Mailchimp list and upgrading their membership level – the other is not. As far as I can tell, they are configured the same. I’ll post the debug file here for your perusal. (I did notice it listed an error when it tried to subscribe to Mailchimp, but don’t have a clue how to fix that):

[10/30/2012 2:38 AM] – SUCCESS :MailChimp target list name: WFBY Blessingway

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : WFBY Blessingway

[10/30/2012 2:38 AM] – SUCCESS :Found a match for the list name on MailChimp. List ID :c0aebdc3f4

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : Unwind Sessions — Monthly Subscription

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : Wild Women Blessingway Ceremony

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : Unwind Sessions

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : Inspired Earth Goddess Package

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : Wild Free Beautiful You Affiliates

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : Wild Free Beautiful You

[10/30/2012 2:38 AM] – SUCCESS :Checking list name : Willow Love

[10/30/2012 2:38 AM] – SUCCESS :List ID to subscribe to:c0aebdc3f4

[10/30/2012 2:38 AM] – SUCCESS :Subscribing to MailChimp without double opt-in… Name: Lesa Townsend Email: lesa@lesatownsend.com

[10/30/2012 2:38 AM] – FAILURE :Unable to load listSubscribe()!

[10/30/2012 2:38 AM] – FAILURE : Code=250

[10/30/2012 2:38 AM] – FAILURE : Msg=NAME must be provided – Please enter a value

[admin]

Looks like you have made some parameters mandatory for this MailChimp list. Mailchimp allows you to make certain parameters/values required. When those parameters are missing, it doesn’t allow you to subscribe. Did you edit your MailChimp list and make some parameters mandatory?

[bluegiraffe85]

Just first name. Is that enough to make the subscribe fail? I’ll have to keep that in mind for the future, if that is true.

[admin]

Please remove the requirement from your MailChimp list and then try again.

[Author]

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