- This topic has 10 replies, 6 voices, and was last updated 11 years, 9 months ago by
.
-
Posts
-
Where do I edit the email that goes out to people when I add a manual member? Currently the subject line is Account Status updated and the message is:
Hi, Your account status has been updated.nnPlease log into your member profile to view the details.nnThank You
I did look in the email settings and it lets me control many of the emails when people register but not the notification when I add them manually.
Would the above message also send them the password and login ID?
When adding the new member, the “Add/Edit Member” page contains a checkbox called “Send a Notification to the User”.
When you enable this checkbox the email details will appear which you will then be able to modify/customize.
The content of this quick notification email is something you customize on the fly when you are editing the members details.
I am setting up eMember for a client and they will be manually adding members to some of their membership levels. I’d like that default text in the Account Status Update email to include the password and username and a link to login. I know that you can put whatever code you want in there “on the fly”, but this is what I want it to include:
You now have access to the {membership_level_name} materials at website.com.
Please use the login details below to access your materials:
Username: {user_name}
Password: {password}
Please login to the member area at the following URL:
{login_link}
You may also update your profile here:
[http://www.website.com/edit-profile/]
Let us know if you have any questions.
This way, my client doesn’t have to change anything — just push send. They aren’t very technical and if they had to copy/paste this in every time, they would simply throw up their hands in frustration.
I know most of these bits of phrase can be edited in the language folders and those changes are not lost during upgrade. But I didn’t see this particular message copy in there.
Can you tell me how to add this? Not “on the fly”, but so it is always in that box? That would be great.
Lesa
You can do that now. Once you use that email body once to send an email using the “Send a Notification to the User” feature, it will save that email text/message. So when you go to create a new member, the same email text will be there for you to use again.
Thanks for sending me an updated version of the eMember plugin. I installed it — and it isn’t working.
When I saved a new member, the changed wording that I used in the Account Status Email did NOT save for use next time, as you said it would.
AND, it also never sent the email to the user’s email address either. I don’t know if these two events are related.
It did subscribe the user to my mailchimp list correctly. It seems to only be the sending of the system email that is not working.
I turned debug on and then added a new user. I’ll post the results below.
Please let me know if you need access to the account in order to trouble shoot this.
[01/26/2013 5:16 AM] – SUCCESS :===> Performing autoresponder signup if needed (member was added via admin dashboard) <===
[01/26/2013 5:16 AM] – SUCCESS :Performing membership level specific autoresponder signup if specified.
[01/26/2013 5:16 AM] – SUCCESS :End of membership level specific autoresponder signup.
[01/26/2013 5:16 AM] – SUCCESS :Performing global autoresponder signup if specified.
[01/26/2013 5:16 AM] – SUCCESS :Creating a new API object using the API Key specified in the settings: eb9785e50b9a5d3357829b7e3be16e4d-us6
[01/26/2013 5:16 AM] – SUCCESS :Mailchimp email address to signup:jason@conversation2sales.com
[01/26/2013 5:16 AM] – SUCCESS :Mailchimp list to signup to:Beabove Leadership News
[01/26/2013 5:16 AM] – SUCCESS :MailChimp target list name: Beabove Leadership News
[01/26/2013 5:16 AM] – SUCCESS :Checking list name : Beabove Leadership News
[01/26/2013 5:16 AM] – SUCCESS :Found a match for the list name on MailChimp. List ID :f5495fc99e
[01/26/2013 5:16 AM] – SUCCESS :List ID to subscribe to:f5495fc99e
[01/26/2013 5:16 AM] – SUCCESS :Subscribing to MailChimp without double opt-in… Name: jason hall Email: [jason@website.com]
[01/26/2013 5:16 AM] – SUCCESS :Send welcome email option is disabled. Setting the send welcome flag to false.
[01/26/2013 5:16 AM] – SUCCESS :MailChimp Signup was successful.
[01/26/2013 5:16 AM] – SUCCESS :Mailchimp signup operation performed. returned value:1
[01/26/2013 5:16 AM] – SUCCESS :End of global autoresponder signup.
Okay, I got the email to send by checking the box “Send Email to Member When Added via Admin Dashboard” under Email Settings -> Email settings.
However, when I added the code I wanted into that box, this is what was in the email that I received:
You now have access to the {membership_level_name} materials at website.com.
If I could just get that shortcode to pull the correct membership name, I’d be set.
BTW, it appears that this email — from the Email Settings, Registration Complete area — won’t actually send unless the checkbox on the add member admin screen “Send a Notification to the User” is also checked. Maybe the answer is to simply remove the “on the fly” editing options and add a note that says the Registration Complete email will be sent (and add these other fields to that default email).
I’m having the same issue. My clients want to add all users manually. I can get the emails to send to the manually added members, but any additional information that I want to add to the email (ie {membership_level_name} ) shows just that : {membership_level_name} .
How can I get the system to actually pull that information and fill in the blanks?
Hi, Let me try and clear any confusion first…
1) By default when you add/create a new member account via the Admin interface, no email notification is sent to the member. There is a good reason for it. Now, if you want to send an email notification when you add a member via the admin dashboard, enable the following option:
WP eMember Settings -> Email Settings -> Registration Complete Email Settings -> Send Email to Member When Added via Admin Dashboard
Those email tags didn’t get used to filter for admin emails but we have added this feature to the plugin now so those email tags will dynamically get replaced.
2) By default when you edit a member’s record from the dashboard, no email is sent to the member. You can use the send quick notification feature to send an email when you update a member profile.
You only need to look at point #1 for what you are trying to do.
Please download a new copy of the plugin now and it should work as I explained above.
Dear Admin,
I’m running WP eMembers v8.5.6
The functionality you described above works, the text is saving, and when profile edited, the message is being sent and person receives it, but the mail tag {password} showed up as blank space in user email:
I sent:
Please use the login details below:
Username: {user_name}
Password: {password}
the user got:
Please use the login details below:
Username: username
Password:
Should I also request a plugin update?
No, you don’t need to update anything. You just need to be a little more careful when you are dealing with a user’s password.
The password tag is a little tricky because of a security feature in eMember. The password of a user is always stored in the database in an encrypted format for security reason. The eMember plugin itself doesn’t even know the true password of the users (it only knows the encrypted password value).
Now, when you use that
{password}tag in an email, it will only be able to contain a value if you entered/set the password yourself when you edited the user’s profile. If you are expecting eMember to just send the password that the user already saved then it won’t be able to do that because it doesn’t know the password. Makes sense?If for some reason, your user have forgotten the password then simply tell him/her to use the forgot password feature of eMember (it can be accessed from the eMember’s login form). Or you can set the password for themselves in which case the password tag will contain the value because you are entering it right at that moment.
- You must be logged in to reply to this topic.