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April 4, 2020 at 1:48 am in reply to: eStore – 100% Coupon Causes Payment Page to Load Forever #80400adminKeymaster
I am not seeing the “membership side of things” being done. Do you also have the following checkbox enabled for the manual checkout settings?
Create Membership Account
That checkbox is just below the checkbox for “Automatically Update Customer & Products Database”
adminKeymasterDoes that SMTP plugin provide an email sending log where you can check to see if the “sale notification” email was processed by it or not?
April 3, 2020 at 2:38 am in reply to: WP eStore Download Manager file not downloading with encrypted location #80422adminKeymasterYour server is likely not able to handle a 1GB download via PHP streaming (which is required for the encrypted download).
What the PHP RAM memory limit of your server currently? And can this be increased? Ask your hosting provider this question.
The following is a good post to read (for general understanding):
https://www.tipsandtricks-hq.com/ecommerce/selling-large-files-with-wp-estore-796
If your server is not capable to handle the large file’s encrypted download (due to having less power), you can try the Amazon S3 option where the file is stored on Amazon S3 instance. We have integration with S3:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-amazon-s3-integration-addon-4247
April 3, 2020 at 2:34 am in reply to: eStore – 100% Coupon Causes Payment Page to Load Forever #80398adminKeymasterDo you have debug logging that I can check to see what it is doing after the transaction (so I can see what setup you have got going there)?
adminKeymasterThis looks like an issue external to the WP eStore plugin.
If you do a test email sending from the SMTP plugin, does the email get delivered?
April 3, 2020 at 2:32 am in reply to: Gravity Forms / Stripe integration with the WP Affiliate Plugin #72568adminKeymasterThank you. That one should work fine with the stripe addon from Gravityforms team. Can you please enable the debug option in our affiliate plugin then do a test run?
Check the log file after the test run, do you see the following line in there somewhere?
GF Stripe integration - gform_stripe_webhook. Action type ......
April 2, 2020 at 3:20 am in reply to: Ajax functionality stopped working after updating to version 8.1.5 #80410adminKeymasterThank you. I have made some improvements for this after your feedback. That should resolve this.
adminKeymasterIt uses the standard WP page template (nothing special). For some reason this theme’s template is a little messed up. Please do the following theme test to see if you find the issue with a standard WP theme also:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
April 2, 2020 at 3:18 am in reply to: eStore – 100% Coupon Causes Payment Page to Load Forever #80396adminKeymasterI will need to log into this site and check all the configuration and see what is going on. However, I see temporary URLs being used at the moment. Please note that we can’t provide any support when users are setting up things on local host or on temporary URLs. This is explained in our terms. Too many issues that are external to the plugin come from local host environment (or temporary URL). Please tell me when the domain is live with live URLs for pages. Then I can log into your site and check everything one by one.
March 30, 2020 at 11:48 pm in reply to: Ajax functionality stopped working after updating to version 8.1.5 #80408adminKeymasterIt is likely something with the variation configuration is going wrong here. I will take a look at your site to see your setup which allow me to understand the issue. I have sent you an email for it.
March 30, 2020 at 3:27 am in reply to: eMember Form Builder profile creates meta_value error on empty text fields #80406adminKeymasterThis is not the standard behavior of the addon. I have just tested this myself on my site and it works fine. Something is messed up somewhere on this site.
Did you also update the WP eMember plugin algon with the form builder? Has any other fields been customized it the form recently?
adminKeymasterYes, the funds always go to your account. You forward the fund at a later time.
adminKeymasterLooks to be some kind of weird issue with the page template of this theme.
Edit that WP page (where the search shortcode is), then edit the template of the page. Your theme likely comes with a different template that they use for their search. You can see the templates under the “Page Attributes” section (in the right hand side of your admin dashboard when you are editing a page). Try a different template for this page in question and save the page. Then test it to see if the result is formatted better.
March 29, 2020 at 3:28 am in reply to: Gravity Forms / Stripe integration with the WP Affiliate Plugin #72566adminKeymasterLet me investigate this. There a few different gravity forms integration that we have. Can you please give me the URL of the documentation that you are following? Then I will have an idea of what you are going for and what I should investigate.
All the available documentation links are listed here:
March 25, 2020 at 12:43 am in reply to: PDF Stamper new files being created each time customer clicks download #77741adminKeymasterFor woocommerce integration, it will stamp the PDF file at the time of the download.
So when you update the PDF file and they click on the download link, the customers will receive the NEW PDF file (with stamping on it).
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