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wzp
ModeratorWhew! I’m glad it’s working now. Funny how things only work when you watch them reallyyyy carefully, LOL.
wzp
Moderator@Amin — you have a code question in your inbox.
wzp
ModeratorI’m given the impression you are running this on your own servers, is that correct?
In the Configuration PHP Core report, there is a “safe_mode” entry. Is it “on” or “off?”
If it is “on,” it will cause problems for the downloader, because it tries to reset the PHP timeout value.
wzp
ModeratorI agree, 5 MB file on a server with 128 MB of PHP available memory should have worked.
wzp
ModeratorBTW, on the server with 128 MB of PHP memory, did the 10 MB file work ok?
wzp
ModeratorGot it. I just wanted to get Amin more technical information, so he has something to go on, when he wakes up (It’s 12:31 AM now in Australia).
wzp
ModeratorWhen you say “…with 128 MB,” that is the number from the phpinfo() call?
When you said it worked for Firefox, was that with the 10 MB or the 47 MB file?
In Amin’s post, he says “…the file will be temporarily loaded in your server’s RAM.” Which means your PHP memory requirement is going to be at least 47 MB, plus the memory needed for the download script and other variables it uses.
If it only occurs on files above X MB in size, and you only have a few files (less than 5%) of that size; it may be worth the risk of unchecking the “Downloadable” checkbox for those files and letting the browser have direct access to them. The user still gets an encrypted link, but during the actual download, the “real” location will be revealed to the browser.
wzp
ModeratorI think the question that also needs to be answered is “how much memory is your provider limiting you to?”
In the top level directory of your site, crate a my_php_info.php file that contains the following 3 lines:
<?php
phpinfo(INFO_ALL);
?>
Execute the script, using the http://yousite.com/my_php_info.php URL, replacing “yoursite.com” with the appropriate information
Under the “Configuration PHP Core” section of the report, is an entry labeled “memory_limit.” What does it say?
When you are done (make a printout), please delete the file, so that unauthorized persons cannot stumble upon this information.
As noted in the WP Codex, many hosting providers limit PHP to 8 MB.
http://codex.wordpress.org/Editing_wp-config.php#Configure_Error_Log
On my Go Daddy host, I get 32 MB.
wzp
ModeratorWhen you get the error page, whose URL appears in the browser’s address bar; yours or PayPals?
wzp
ModeratorI think it might be an ownership problem…
Having a main directory permission of 755 with log files of 644 shouldn’t be the cause.
Is “reforme” your account name on your server? were all the user and group ownerships set to “reforme” before, or did you change them?
If you were to create a test directory, called “test” would the user and group ownerships be “reforme” or something else?
Are you using a Linux server?
wzp
ModeratorJai Pandya, author of the Layers theme, has a blog at:
His LinkedIn profile is:
http://in.linkedin.com/in/jaipandya
His Twitter profile (which includes his phone #) is:
His newest blog is at:
wzp
ModeratorThis won’t fix your problem, but ASAP please, Please, PLEASE, do a chmod 644 on the files with 0777 permissions (the ones marked -rwxrwxrwx).
wzp
ModeratorAmin would have to first make a “business decision,” as to whether or not he wants to support a feature that is so tightly coupled between eStore & eMembers, the feature becomes unusable for WishList or any other membership plugins.
The closest thing to limiting coupon use, IMHO without tying the feature to any particular membership plugin, is the idea to have a 1 per e-mail address conditional on coupons.
wzp
ModeratorYou changed it on both lines in the file? Could be the CSS in your theme is overriding it.
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