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500 internal server error

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › 500 internal server error

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • September 19, 2010 at 8:12 am #1872
    eddyvalentin
    Member

    Hello,

    Thanks for your great plugin, it is impressive.

    I have added a test product to my shopping cart and when i try to press the paypal button it gives me the 500 internal server error. I have checked all over the net but cannot seem to find a solution to this problem.

    I also have a basic understanding of wordpress, so if there is anyone there that can help me out with finding this solution, it would be highly appreciated.

    P.S I have also cleared all cookies and cache as well.

    Does anyone have a different angle?

    Thanks in advance

    Eddy Valentin

    September 19, 2010 at 11:43 am #24530
    wzp
    Moderator

    When you get the error page, whose URL appears in the browser’s address bar; yours or PayPals?

    September 19, 2010 at 9:42 pm #24531
    eddyvalentin
    Member

    Hello,

    this is the url i see.

    http://valentinreport.com/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php

    Thanks,

    Ed

    September 19, 2010 at 11:35 pm #24532
    wzp
    Moderator

    Sometimes, an Internal Server Error can be caused by incorrect file permissions. If you are on a Linux, or any other *nix, server; please check the file permissions in the plugin’s directory. All directories should have 755 (drwxr-xr-x) permissions and all files should have 644 (-rw-r–r–) permissions.

    September 20, 2010 at 1:07 am #24533
    eddyvalentin
    Member

    Hello,

    I have all my permissions set to 777 for the time being. I was trying to isolate an earlier problem.

    Should i change all permissions to 755 for the directory where the plugin is installed?

    Thanks

    Ed

    September 20, 2010 at 1:27 am #24534
    Ivy
    Member

    Hi, 777 permissions are a huge security risk for your site. You should never use 777 permissions. Also many servers block files that have 777 permissions from being accessed because of the security risk they run. You can read more about file permissions here:

    http://codex.wordpress.org/Changing_File_Permissions

    As for the 500 internal error the following post will give you a little more information on how to fix this issue:

    https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error#post-6543

    September 20, 2010 at 2:22 am #24535
    wzp
    Moderator

    Some sites run Apache SuExec, that will cause an Internal Server Error if you try to execute a file with 777 permissions.

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