500 internal server error

This topic has 6 replies, 3 voices, and was last updated 13 years ago by wzp.

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September 19, 2010 at 8:12 am #1872

eddyvalentin
Member

Hello,

Thanks for your great plugin, it is impressive.

I have added a test product to my shopping cart and when i try to press the paypal button it gives me the 500 internal server error. I have checked all over the net but cannot seem to find a solution to this problem.

I also have a basic understanding of wordpress, so if there is anyone there that can help me out with finding this solution, it would be highly appreciated.

P.S I have also cleared all cookies and cache as well.

Does anyone have a different angle?

Thanks in advance

Eddy Valentin

September 19, 2010 at 11:43 am #24530

wzp
Moderator

When you get the error page, whose URL appears in the browser’s address bar; yours or PayPals?

September 19, 2010 at 9:42 pm #24531

eddyvalentin
Member

Hello,

this is the url i see.

http://valentinreport.com/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php

Thanks,

Ed

September 19, 2010 at 11:35 pm #24532

wzp
Moderator

Sometimes, an Internal Server Error can be caused by incorrect file permissions. If you are on a Linux, or any other *nix, server; please check the file permissions in the plugin’s directory. All directories should have 755 (drwxr-xr-x) permissions and all files should have 644 (-rw-r–r–) permissions.

September 20, 2010 at 1:07 am #24533

eddyvalentin
Member

Hello,

I have all my permissions set to 777 for the time being. I was trying to isolate an earlier problem.

Should i change all permissions to 755 for the directory where the plugin is installed?

Thanks

Ed

September 20, 2010 at 1:27 am #24534

Ivy
Member

Hi, 777 permissions are a huge security risk for your site. You should never use 777 permissions. Also many servers block files that have 777 permissions from being accessed because of the security risk they run. You can read more about file permissions here:

http://codex.wordpress.org/Changing_File_Permissions

As for the 500 internal error the following post will give you a little more information on how to fix this issue:

https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error#post-6543

September 20, 2010 at 2:22 am #24535

wzp
Moderator

Some sites run Apache SuExec, that will cause an Internal Server Error if you try to execute a file with 777 permissions.
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