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realityshifter

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 1, 2012 at 3:20 pm in reply to: Amazon Checkout as a payment gateway #46745
    realityshifter
    Member

    That’s great news! Thanks!

    April 7, 2012 at 6:54 pm in reply to: Payment verification failed for missing product ID (which isn't really missing) #43818
    realityshifter
    Member

    Hi,

    Thanks for your reply. We haven’t made any changes to our site or added any plugins or anything like that and we haven’t changed our PayPal account since we first configured it, so I checked with our hosting company today but they said they haven’t made any changes either. What should I do next to find out what is causing the problem?

    The problem doesn’t make much sense to me because we’ve had a few customers order the same item (product ID #6) during the past day after the problem first started happening. So, it seems like sometimes the eStore recognizes that there’s a product with the ID of 6 and sometimes it doesn’t. What else could cause that to happen?

    Thanks again!

    ~ Kristen

    March 25, 2012 at 1:02 pm in reply to: The store is writing huge files to the server for each order #43378
    realityshifter
    Member

    Sorry, just to clarify my previous message…

    The files are not showing up in the eStore plugin directory, they’re showing up in the directory where WordPress and eStore are running. (i.e., http://www.OurDomain.com/shop)

    Thanks

    January 19, 2012 at 7:45 pm in reply to: Product names not displaying properly on transaction results page or in emails #40901
    realityshifter
    Member

    Thank you! That fixed the problem and now the product names are displayed in Japanese on the transaction results page.

    Thanks again for your help!

    January 19, 2012 at 3:23 am in reply to: Product names not displaying properly on transaction results page or in emails #40899
    realityshifter
    Member

    I’m using WordPress version 3.3.1.

    I think my eStore version is v5.7.3. (That’s the version number that’s listed next to the eStore plugin on the Plugins page in my WordPress dashboard.)

    January 18, 2012 at 4:09 am in reply to: Product names not displaying properly on transaction results page or in emails #40897
    realityshifter
    Member

    Here is an update regarding this problem:

    I logged into our PayPal account and checked the language settings. I made sure the default language is Japanese and the language encoding is set for UTF-8. This fixed half the problem. The product names are now displayed correctly in the email the customer receives. But, the product names still won’t display properly on the transaction results page (the “Thank You” page the customers return to after the payment is complete). Is there another setting I need to change somewhere to make the names display correctly on that page?

    March 2, 2010 at 4:47 pm in reply to: Never received upgrades… #18478
    realityshifter
    Member

    I’d also like to get the latest version of the e-store plugin if possible. I’m not sure if I need to send specific details to confirm my purchase or if you can verify it by using my email address. Please let me know if any additional info is needed.

    ~ Kristen

    March 1, 2010 at 11:36 pm in reply to: Can I keep sold items in inventory/gallery but mark them as "SOLD"? #18471
    realityshifter
    Member

    Hi Ivy,

    Wow, that was a fast response! Thank you for answering my question so quickly. :-)

    ~ Kristen

    March 1, 2010 at 10:24 pm in reply to: Shopping Cart in Sidebar Only on One Page #18428
    realityshifter
    Member

    Hi,

    I use a free plugin called “Widget Logic” that lets you indicate which widgets should show up on which pages. I have some of my widgets configured to show up only on the home page, another widget that shows up only on the contact page, etc. I’m not sure if it would work for the shopping cart widget but it might be worth looking into.

    ~ Kristen

    November 19, 2009 at 3:39 pm in reply to: Problem with slashes appearing before apostrophes in the emails to customers #16150
    realityshifter
    Member

    I installed the updated version and it looks like that fixed the problem.

    Thanks again!

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Viewing 10 posts - 1 through 10 (of 10 total)

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